[CLOSED] BF6 - Purchase To Unlock/Not Installed Error & Compensation Update
UPDATE NOV. 21, 2025 Hi everyone, We wanted to stop by with a brief update regarding the EA app issue that’s been discussed in this thread. Any players who were unable to access any modes have already received the content as per the original post. We’ve now followed up by granting XP Tokens to players who were identified to be impacted in some modes. If you’re included, you’ll find an in-game message in your Battlefield 6 Inbox (accessible from the main menu) with the tokens available to claim. Thanks to everyone who stuck with us and offered thoughtful, constructive feedback throughout the process. We truly appreciate your patience and passion for Battlefield, and with that, we’ll consider this thread closed. UPDATE 4, Oct. 17 - EA app Outage In-game Rewards Update We're aware that some players impacted by the EA app outage during the Battlefield 6 launch did not initially receive their in-game rewards. This issue was caused by an error in the rollout process. We've completed a review of the timing and activity in this window and distributed items to players who were initially missed. No further action is needed to receive these rewards. We appreciate everyone's patience and understanding as we resolved this issue and thank you for playing Battlefield 6. UPDATE 3, Oct. 12 - EA app – Compensation Update Players impacted by yesterday’s EA app outage will now find their XP Boosters delivered to their in-game mailbox and XP Boost inventory. To see your XP Boost inventory, on the main menu, select "Training Grounds" and select "XP Boost" in the top-right menu. Thank you for your patience and understanding! https://x.com/BattlefieldComm/status/1977242087172268060 https://x.com/Battlefield/status/1976804746674815031 From the Battlefield X account: https://x.com/Battlefield/status/1976728927348703540 Update 2 The team is in the process of deploying a resolution for the issue that causes players on the EA App to be unable to start game modes due to missing DLC/content. Players will need to restart the game for this to take effect. We expect this to be completed within the next hour or so and will update when it's done. Installation of Content We're aware of an issue preventing players from accessing the game with some receiving an error stating they need to purchase DLC or similar. Stay tuned for further updates as the team investigates this issue. Thank you for your patience! Originally posted by Battlefield Comms on X. Update: Installation of Content We believe we have found a possible cause for this issue. We are in the process of validating a potential fix and will provide an update when we have it. Originally posted by Battlefield Comms on X
[CURRENT ISSUE] Sims 4 Failed to Launch Game
Overview Failed to launch game An error on our end caused the launch to fail. Try again a little later. Please ONLY use this thread if your game actually fails to launch. If the game does open, no matter how briefly, and then crashes, and only then do you see the "failed to launch game" error, please create your own thread. Provide a dxdiag and a lastexception with your post. How to do so is covered in this reply: [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130 This is currently something of a catch-all error, caused by a variety of issues. And the game may in fact start but crash immediately after launch. Trying to relaunch the game immediately after it's crashed can cause the error as well. While troubleshooting this issue, each time the game fails to load, make sure the EA App is closed (exit out of it; don't just X out the window), and open the Task Manager and end the EABackgroundServices entry in the background processes list. Alternately, restart your computer. Workarounds jump to: Remove mods jump to: Clean user folder jump to: Set exceptions in antivirus jump to: Change OneDrive settings jump to: Update graphics driver jump to: Perform a clean boot jump to: Uncommon causes jump to: New admin Windows account These workarounds are listed in order of how frequently they cause this issue. So to avoid wasting time on steps that are unlikely to help you, it would be best to try the suggestions in order. Before proceeding, please repair the game. If you've installed through the EA App, open the App library and click Sims 4 > Manage > Repair. For a Steam install, open your Steam library, right-click the Sims 4 tile, and select Properties > Installed files > Verify integrity of the game files. Remove mods The most common cause of this error is a broken mod, and the most efficient way to find out if that's your issue is to remove the entire Mods folder, and delete localthumbcache.package, in the same Sims 4 folder. This doesn't mean playing without mods—if it helps, you can test your mods and cc until you find the broken file or files, then restore the rest. If it doesn't help, move on to the next steps. While testing, use the new Mods folder the game created when you launched it without mods. Transfer individual files or subfolders rather than the entire Mods folder, and use the fresh Resource.cfg file rather than your old one as well. ↑ Clean user folder If removing only the Mods folder doesn't help, remove or rename (these have the same effect) the entire Sims 4 folder in Documents > Electronic Arts. If it copies instead of moving, or you get an error when trying to move it, stop here and see the OneDrive section below. Otherwise, when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit. If this works, you can start moving your content from the old Sims 4 folder to the new one. Start by testing your mods and custom content, if you have any. Use the new Mods folder and Resource.cfg file the game creates rather than your old ones. Test your mods and cc in batches, or use the 50/50 method described here if you have a lot of files to sort through: https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method Once you're done with your Mods folder, you can transfer the contents of saves, Tray (saved households and builds), Screenshots and Recorded Videos if you care about those, and Options.ini if you don't want to redo all your in-game options. The rest can be discarded; the game will regenerate the files and folders as necessary. ↑ Set exceptions in your antivirus Your antivirus blocking the game from starting can cause this issue as well. Look for any recent actions involving Sims 4 or the EA App, and set exceptions/exclusions as necessary. The exceptions should be for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the Bin folder they're in; set one for EADesktop.exe as well while you're there. If you use Memory Boost (still in beta and opt-in only), set an exception for TS4_x64_fpb.exe. This article has instructions for Windows Defender and a couple of common third-party programs: https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html If your antivirus isn't covered, consult the publisher's online documentation for instructions. A search for "[antivirus name] set exception" will probably find a user manual. ↑ Change OneDrive settings If OneDrive is running on your computer, whether you use it or not, it can block Sims 4's access to Documents and cause this error. First, try pausing syncing. Right-click the cloud icon in the lower-right corner of the screen, or sometimes hidden in the Tray (^ icon), to see the option: If this helps, the underlying issue is OneDrive, and you may want or need to adjust your settings accordingly. You can choose which folders to sync, stop OneDrive from syncing your Sims 4 folder or all of Documents automatically, or get rid of OneDrive entirely. Please see this guide, specifically the "I don't want OneDrive to sync my files" and "I want to get rid of OneDrive" sections, for further help: [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) | EA Forums - 11838402 ↑ Update your graphics driver Some users have fixed this issue by updating an old graphics driver. If you know how to do this on your own, go right ahead. To find the current driver version and date, click Windows key-X, select the Device Manager, expand Display adapters, right-click the name of your GPU (the dedicated card, usually Nvidia/AMD, if your computer has two), and select Properties > Driver. If you update through the Device Manager, which has an Update button in the menu, you will probably get a slightly older driver than the most current one. This is fine for testing purposes, and this driver may still fix the issue; just understand that you won't necessarily be up-to-date, and you may be told you already have the current version when you do not. To get the most current version, go to the driver downloads page hosted by the manufacturer of your GPU. If you don't know how to do this, or you'd like help or confirmation before proceeding, or trying to install the driver you've downloaded throws an error, please reply to this thread. Include a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. ↑ Clean Boot A clean boot is the process of temporarily disabling all nonessential services on your computer, including some that may start with Windows and perpetually run silently in the background. (It is NOT a clean install of Windows; I am not suggesting you erase your data.) The idea is to see whether any background process is interfering with Sims 4. Here's how to perform a clean boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described. When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again. Don't open anything other than Sims 4 and the EA App while testing, not even a browser window. If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue. If the game freezes or crashes in a clean boot, please try again, except with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. Uncommon causes These have been the underlying cause for a few uses but don't appear to be major contributors. Still, if any apply to you, try the suggestions. Disable Game Mode and Game Bar: Both of these settings are under Windows Settings > Gaming. DirectX 9 mode: Sims 4 now defaults to DirectX 11 mode on most computers. To force DX9 mode in the EA App, open the App game library, click Sims 4 > Manage > View properties, add -dx9 to the box, and save. If you play through Steam, open your library, right-click Sims 4, select Properties > General, and add -dx9 to the Launch Options box. Windows insider build: For certain other EA games, a couple of updates to the Windows beta build can trigger this error. I haven't seen this apply to Sims 4 yet, but if you're running the insider build, please see the accepted solution of this thread. Conflicting software: For other games (not Sims 4 as far as I've seen), MSI Afterburner or RivaTuner Statistics Server can trigger the error. You can close all unnecessary apps in the Task Manager; be sure to check the background processes list as well. ↑ New admin Windows account It's possible that the problem is caused by a setting or broken permissions in your main Windows account, and the fastest way to test this theory is to create a new account. It must have admin rights (not a standard user account), and it must be local, as in, not connected to your Microsoft account. The account name can only contain letters from the Roman alphabet and numbers, no special characters, accents, or anything else that isn't standard. To create a new account, open Windows Settings > Accounts > Family & other users, click "Add someone else to this PC" (under Other users, not Your family), click "I don't have this person's sign-in information," then "Add a user without a Microsoft account." Choose the username and password, answer some security questions, and you'll see the new account. Click it and select "Change account type" to make it an Administrator account if it's not already. It should say "Administrator - Local account" when you're done: Click ctrl-alt-delete, select Switch user, and sign into the new account. Then open the EA App (and Steam or the Epic launcher if applicable) and try to launch Sims 4. You shouldn't need to reinstall anything. Your saves and other user data won't be available, but that's fine for the purpose of this test. If Sims 4 works in the new account, it means the problem is contained to your old account. You can simply continue playing in the new account if you want. For any saves or other user data you'd like to transfer to the new account, sign into the old account again and copy the relevant files to C:\Users\Public. This folder is accessible from all user accounts; you can grab the files from there once you're in the new account. If you'd like help fixing your old account, please see below. ↑ If nothing else in this guide helps or applies to you, OR if Sims 4 only works the new admin Windows account but you'd like to play in your old account, try the other steps listed in this thread, which is for a distinct but sometimes related issue: [CURRENT ISSUE] Sims 4 Unable to Start, Already Running | EA Forums - 11818313 If those don't help either, please reply to this thread. Let me know whether the new Windows account worked. If it did not, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. ↑
Game crash to desktop after 1.1.2.0 update (launch, gameplay, map change)
Just downloaded to new update and cant load in to a game on PC EA launcher. Tried to play the new map CRASH Tired to play Blackwell Feilds CRASH Tired to play Breakthough Siege of Ciaro CRASH Tried to get into a ramdom Conquest game CRASH Tried to get into a ramdom Breakthough game CRASH Drivers upto date. CM title edit
Matchmaking send back to Menu
I have the issue where it finds a match, then I get a black screen and then it says Battlefield, and send me back to the Menu, seems like I am able to find a match, but not connect to it, I have tried all different settings allowing the game on the Firewall option, repair/re-installed game files, same issue. I was able to play some matches with the beta, but then I had this same issue, now in launch day, still happening. Anyone has any solutions? See video for reference Thanks !
(12-11-2025) - EA/Dice, i Listed Fixes/Nerfs/improvments
***(Changes update 26/10/2025) Promote subject guys for better and more enjoyable gameplay in the future💙 Hey Dice Please fix or slightly nerf the current 0.005% bullet drop feeling. Right now the ballistic physics in Battlefield 6 feel almost completely flat — and that takes away a huge part of what made sniping in Battlefield 4 so satisfying. In BF4, every headshot felt like an achievement. You had to calculate range, bullet drop, and timing — it gave you that true “sniper” feeling, that rush when you nailed a long-range shot after judging distance and elevation just right. It wasn’t just aiming — it was skill. Now in BF6, it feels like you just aim directly at the head, even from far away, and you get an instant kill. There’s almost no need to think, to compensate, to feel that learning curve that made Battlefield sniping so special. All I’m asking for is a small adjustment — a touch more bullet drop or travel time. Not a full rework, just enough to bring back that sense of mastery and reward that the Battlefield community loved so much in BF4. Because right now, it’s just not as fun as it used to be — and that satisfaction of hitting a real calculated headshot is missing. Add — The Opportunity to cancel the slide, its causing the player to keep sliding into a danger zone and end up dying. **Fix — Mini map is too tiny even on "large" size. **Fix — The wrong hand placment on foregrip when adding lasers on top of the rails. **Fix — The position of the smg's/Snipers/etc.. is not centered on screen when running. (The weapons is located a little to the left) **Fix — The game needs to be optimized cause the Gameplay performance is very bad the game is on very low and its stutering and thers very low fps even on rtx4070ti. (high spec pc etc.. **Fix — Remove the 100-point attachment limit for weapons. Instead, allow players to equip as many attachments as they want, but make each one come with stronger pros and cons. This way, customization can be more creative without breaking balance
Change Minimap to top Left
Can you consider having the option for players to move the Minimap Location to the top Left, Top Right, Bottom Right etc.... Having it in the bottom left just feels weird to me. Even if you are unable to do so allow us the option to Turn it Off because I feel its obstructing my screen on PC
