Tried deleting all caches. Still not working
I don’t use any mods. I use strictly base game. Nothing is added on nothing is from other websites. I had the new update done, and now my loading screen still loads forever. I’ll be able to click on my family to load the game, but then it just spins forever. I deleted all the recommended caches that I read about on the form. I even did the repair on steam and the other suggestions on the EA app. I don’t know what else to do. I’m not good with computers and I can’t get my game to play. Can someone please help?
Update crashes EA app
Hi, I've been trying to get the latest update (Feb 3 2026) and the app keeps crashing. I gave up at 36% and shut down my PC. The next day I tried again and the update percentage kept going down. Then it didn't progress for 30 minutes so I quit. Today, the app crashed but I tried again and I'm stuck at 26% and that's it. I've cleared caches, repairs app, and I'm not sure what else to try. I really feel like I'm missing out. I'm seriously angry.
Unable to Disarm M-COM with EOD Bot
I'm having issues using the EOD bot to disarm explosives on Rush M-COMs. It's probably because I'm on PC and playing with not standard keybinds. I use EDSF for movement and I have "G" configured to deploy the bot. When I get close to an M-COM that has an explosive planted on it, I get prompted to "Interact" with it by pressing "G" which just takes me out of the bot entirely and seems to deploy a new one. Any ideas? Also, should I be able to PLANT explosives as an attacker on Rush with the EOD bot?
Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luckHow do I fix a Sims Delivery Error?
I haven’t been able to play online because I keep getting a Sims Delivery Error. Does anyone know how to fix this? This is what I’ve tried so far: I have onedrive turned off. I use Norton for an antivirus and have the game added to exceptions. I moved my mods folder out and deleted the localthumbcache.package, but it didn’t change anything. I repaired the game and cleared the cache too. I also ran the EA app as an administrator. I’m not sure what to try next. I’d appreciate any advice!
Railings missing on lots created before Patch 1.121.342
Any lot created before the February 3rd patch that had stairs with railings, no longer have them after updating. This includes all premade lots, gallery lots and lots in saves. Any lot created by a player or Maxis before the update no longer has railings. This is also retroactive in exisiting saves when a lot is loaded in the neighborhood. I would have expected any lot created before the patch to automatically have double railings applied. Mods/CC: Removed completely and tested without. When fixed I expect lots created prior to 1.121.342 (Feb 3) to have railings again. Steps to reproduce: Load any premade lot that is supposed to have railings on a staircase, or download any lot from the Gallery create before the patch that is supposed to have railings on a staircase. Edit By crinrict: Adjusted Title a bitRepeated 00008 error Unable to Load Games
I'm at my wits end. I have followed EA's recommendations to get Sims 4 to stop giving me error code 00008: Cleared out caches within the EA app, then restarted it. Inactivated NordVPN security as a background protection to make sure it doesn't interact witht he game. Restarted the router for possible connection issues. Uninstalled and then reinstalled the EA app from the the EA website. Restarted the whole computer. Same problem still exist and I can no longer load my previous games and it continues to give me the same error code: 00008 download error. I would love to purchase some add-on additions to my Sims 4 game but I am not willing to do so if the base game is not working. I am not a computer whiz and the above steps are all I know what to do. Is someone able to help me figure this out? Thank you in advance!
New freeze or glitch
I have this glitch after new update, where my sims are frozen, can’t save (but can switch between needs bars or anspirations) and game does not crash? I reloaded the game, opened by epic and ea - both same stories. I thought it was new yers eve causing the problem but no, once I immediately end the holiday, it did the same freeze. Time does not go by but sims still do the animations. I don’t use any mods.
