I paid but did not receive access
I just ordered an eplay pro subscription. During payment i authorized my bank appa to execute the payment, it did, but ea app sai that payment went through a problem. The result is that the money left my bank account, but i never received the eaplay pro access. What should i do now?
EA Play Pro Payment Deducted but Subscription Failed
Hi everyone, I recently subscribed to EA Play Pro, but the platform showed that the payment failed. However, the amount was successfully deducted from my bank account. Has anyone experienced something similar? Thanks in advance! below from my EA order history
Paid for EA Play via Epic Games 3 Days Ago - Still No Service!
It has been exactly 3 days since I paid for an EA Play subscription via Epic Games, and I still have absolutely zero access to the service. I have already contacted Epic Games support, and they explicitly stated that the activation process is managed entirely by EA, effectively pointing the finger at you. As a paying customer, I am sick and tired of being stuck in the middle of your failed technical integration with Epic. There is no option to link accounts on the Epic side, and your EA App just throws meaningless error messages whenever I try to launch a game I paid for. Do NOT reply with standard troubleshooting articles or generic "we are looking into it" responses; I have already tried everything. I have paid for a service I am not receiving, which is unacceptable. I demand that you manually activate my subscription or fix your backend issues immediately. I expect a concrete solution today, not more delays. my account id: ersoy1842
Not getting full access to EA Play on PS5
Hi all, I wonder if someone can help me I have been a EA Play member for a few years on my PS5 and i recently noticed that when I go to view games on my EA Play Subscription on the PS5 i only have 3 games that come up (picture attached) I have gone to my PlayStation account and my EA Play subscription looks like its linked up and I have a paid membership until next year. So i am a bit confused as to why i am only seeing 3 games when i know there are a lot more, could someone help me please? I thought it was a glitch at first but this has been 3 days now. Kind regards in advance.
