EA Play Pro bug that has been persisting since january
Yesterday i upgraded to EA Play Pro, some bug mustve taken place since of course EA was able to take my payment (the status on my app/account also changed to EA play Pro, my account says order completed) but i can't download any Pro titles. See attachments for extra info I've spoken to 4 customer service employees who all say the same thing: Reinstall the app, and post on the forums. I've personally tried everything from clearing cache registers to even making an ingame purchase ( which of course goes through) some on my end ive done everything to ensure the problem is not on my end but somewhere in EA's back-end entitlement The thing is, i posted this exact same problem in januari this year. Yesterday i tried again because i want early access to EA FC 27 which launches in about 12 hours and my account stays bugged. Below you can see that Madden 27 (which is already out now) does not even download, it does start the 'installing' process for a minute and then gives the 'you don't have access' message. Im at a loss for words, im a loyal customer since 2009 and customer service refuses to solve this issue. Now im not only unable to play some Madden 27 or college Football 27 on my days off but also about to miss the early release of FC 27 which i was hyped about. I need this fixed EA, at this point im sure some senior with technical proficiency can fix this but customer service keeps beating around the bush disrespecting my time. My patience is used up
Can’t Buy EA Play Pro Subscription – Payment Always Fails
I’ve been trying to subscribe to EA Play Pro for days now and EA just won’t let me. First, I couldn’t even link my credit card for 3 days straight. When I finally got that sorted and tried to purchase the subscription, I got this error: "That didn’t work, let’s try again. If the problem persists you may want to use a different payment method or try again later." Well, the problem definitely persists. I’ve tried multiple times, waited, retried — same thing every time. I contacted EA support twice already, and absolutely nothing has been done to fix this. I just want to pay for the subscription and play, but EA’s system won’t even let me give them money. Has anyone else run into this? Is there any actual fix, or am I stuck waiting forever while support does nothing?
EA are unable to verify my debit card
I want to get EA play pro so I can play the games in it but he app and the website keeps giving me the message that they cannot verify my debit card. I tried with four different cards and that is the only message i get. Tried with pay pal too and still cannot get the membership. Contacted the Revolut support and they tried everything to make it happen but couldn't. What can i do and why is this happening?I bought EA Play Pro for wrong account, help please.
Hi, I accidentally purchased an EA Play Pro subscription on the wrong EA account because I was logged into a different account than I intended. I would like to have my subscription transferred to my main EA account, if possible. If transferring the subscription is not possible, I would like to request a refund so I can purchase EA Play Pro again on my main account. This is particularly important because my FC 26 progress is linked to my main EA account. If I continue using the subscription on the wrong account, I may lose access to my existing progress and have to start over. Could you please help me transfer the subscription or process a refund? I would really appreciate your assistance. Thank you!
Battlefield 6 6-pack Phantom missing on EA Play Pro
I have the EA Play Pro subscription (EA APP PC), but I only have access to the standard game without the additional content battlefield 6 I tried uninstalling the game and app, clearing the cache, and deleting the license folder, but nothing works. Sorry, this is an automatic translation.Ea play pro refund possibilities
Hi, I bought the ea play pro subscription on the ea play pc app to get f1 25 and f1 25: 2026 season pass to play the 2026 dlc with some of my friends. I then realized contrary to what I saw online the 2026 dlc isnt included. Is there anyway I could get this refunded? I havent used it to access any games and I got it earlier today, I would really appreciate it if I could have a refund for this misunderstanding on my end because I have no other use for the subscription apart from getting the f1 25 game and its 2026 dlc
