Unable to download some games on linked Teen Play Pro account
Recently purchased a Play Pro subsciption for son so we could play together. He is unable to download/add to library some games with message "This game is unavailable - You're not eligible this play this game." Affected games - BF6, F1 25, Skate (which is free) Other games are downloading and playable without issue. FC 26 works fine. Other Battlefield, F1 and Star Wars titles work fine. So it's not some Australian age requirement setting (He's 17yrs old). His account is linked through Family Managment to my account. Even gave his account unlimited spend and he still can't download. It's not his PC because I can log into the EA App as myself and download the games without issue. He managed to get BF6 Redsec (F2P) working via his Epic account but can't access the full game or download on EA App even though he has a Play Pro account. Please assist (Was on online chat for an hour and they were as useful as a waterproof teabag...🙈🙉🙊)
EA Play Pro Subscription accepted debit cards, but not full game purchases.
Hello, I used my debit card to purchase the EA Play Pro Subscription, and it worked perfectly. However, when I tried to use the debit card to purchase the individual game, it declined. I'm perplexed as to how this could happen when the payment site is the same for purchasing the EA Play Pro Subscription and any individual game. I mean, if the card isn't eligible for the EA Play site, it shouldn't work on the EA Play Pro subscription either, but it did. Please assist me in resolving the issue as soon as possible, as I would like to purchase a game during the Black Friday sale. Thank youOnly had the membership for 10 minutes and canceled
I bought the EA Play Pro membership thinking I can get battlefield on PlayStation using the membership benefits but after buying it I did more looking into it and I get no benefits at all on PlayStation I don’t own a pc or any device to use these benefits and I know refunds aren’t accepted but I honestly didn’t know playstion wasnt able to use itPROBLEM Z ABONAMENTEM
Witam, Przeszukalem chyba wszystko (prawie wszystko, tematy na ea nie chcą mi sie wcale załadować). Problem polega na tym, że EA chce pobierać opłatę za abonament EA play pro, pomimo że wygasło już dawno temu i nie podpiętej żadnej metody płatności (piszę, że można aktywować w każdej chwili). Wchodząc w zarządzanie abonamentem wyskakuje mi jedynie, abym zakupił usługę i nie ma możliwości anulowania. Czy mam dodać ponownie kartę, aby od razu anulować subskrypcję? Licze, że znajdzie się jakaś dobra dusza, która pomoże rozwiązać problem, bądź moderator, który zajmie się sprawą.
