EA Play Pro automatic fee withdrawal failed
When the automatic fee withdrawal failed, I renewed my membership manually, but the fee charged to me was many times more than it should have been. I need help please.. I live in Turkey. I was taking advantage of EA's country-based pricing, but here opposite happened and too much was charged, and I request that this error be corrected.31Views0likes2CommentsHello EA Support Team,
I hope you are doing well. I recently purchased an EA Play subscription by mistake. I was actually trying to purchase the full game, but I accidentally subscribed to EA Play instead. Since I am not planning to use the EA Play subscription and it was an honest mistake, I would kindly like to request a refund for this purchase. I would really appreciate your understanding and support in helping me resolve this issue. Thank you for your time and assistance. Best regards,16Views0likes0CommentsEA Play Pro - Cancelling Subscription
Two days ago I upgraded my subscription to Play Pro, only to find out this is only applicable to my PC and not my PS5 EA account. The whole idea of this was to pay for one subscription, and have the balance of the other refunded. I have now found out that Play Pro is PC only and, to carry on using the PS5 EA Play, I will need to pay for the two. This makes Play Pro, for me personally, a waste. I have been trying for over an hour to find a page where, as a UK customer, I can invoke my 14 day right of withdrawal, but I cannot submit anything through EA Help as they do not have EA Play as a product listed. I have not downloaded or used any games, as this was in preperation for EA FC 26, on my PS5, and Battlefield 6, on my PC. Can someone please help me contact someone to cancel the Pro part, and refund the annual subs of £109.99, as this is within the period of my legal rights? 1005012490154Solved100Views0likes7CommentsKonu: Epic Games Üzerinden Alınan EA Play Aboneliği Aktivasyon Sorunu
Merhaba, Yaklaşık 15 gün önce Epic Games üzerinden EA Play aboneliği satın aldım, ancak aboneliğimi EA hesabıma bağlama ve kullanma konusunda sorun yaşıyorum. Bu sorunla ilgili olarak Epic Games destek ekibiyle iletişime geçtiğimde, aboneliğin aktivasyon sürecinin EA tarafından yönetildiğini ve bu konuda sizinle iletişime geçmem gerektiği bilgisini aldım. Epic Games hesabımda aboneliğimi EA hesabımla ilişkilendirebileceğim bir seçenek bulamadım. Satın aldığım bir EA oyununu açmaya çalıştığımda ise EA uygulaması açılıyor, ancak bir hata mesajı alıyorum ve aboneliğimi etkinleştiremiyorum. Bu durum, satın aldığım hizmetten faydalanmamı engelliyor. Bu sorunun çözümü için yardımınızı rica ediyorum. İyi çalışmalar, Serdar Coşkun E-posta: [edit: email address removed]Solved24Views0likes1CommentEa play refund
I accidentally subscribed to EA Play and paid for the subscription, and the intention was to subscribe to EA Play Pro, then I upgraded the subscription to EA Play Pro the day after with a promise to refund the amount for the EA Play subscription and I have not refunded the amount yet. Order Number: 1005360637027. The support agent informed me that I downloaded the EA Fc 25 game before I upgraded, which prevents me from getting a refund, so he advised me to post the problem on the forum in the hope that I can find an echo with the officials in order to get the refund. Thanks.25Views0likes0CommentsEA PLAY PRO + FC26 UT edition
Hi, what about EA PLAY PRO and FC Ultimate Edition - pre-order? Do I get the Ultimate Editions and what about the pre-order bonus? Do I have to have a yearly subscription or is a monthly subscription enough? Does anyone have experience of the FC 25?204Views1like1CommentLet us buy games while having an active Pro subscription
I want to be able to buy BF2042 (currently on sale) so that I can stop my Play subscription at some point and still access it, but that's just not possible. This must be a mistake, because I can't imagine EA wouldn't let us give them more money. On the web store, I simply cannot click check out. In the App (horrible, by the way, objectively inferior to even the worst version of Origin), I can add the Elite Edition upgrade to the cart, but not the base game. And maybe this is just to prevent the careless from buying a game they have access to unecessarily, but I don't care about them. I know what I'm about, stop holding my hand.45Views0likes1Comment