Inquiry regarding refund method for EA Play Pro auto-renewal (Annual)
Hello. I am also a member using an annual membership. Since I am already using the existing EA Play, I have absolutely no need for EA Play Pro, but EA Play Pro was automatically renewed and charged without my knowledge. I have submitted multiple inquiries through the Refund Tool and the Customer Support page to cancel and get a refund for this incorrect renewal, but I have received no response or reaction so far. Please let me know the specific way to get a quick refund for the EA Play Pro subscription that overlaps with my existing annual membership. I earnestly look forward to your reply.Requesting a full refund for accidental EA Play Pro renewal
Hello. My EA Play Pro subscription was accidentally auto-renewed. It has been less than 14 days since the payment, and iI have not played any EA games since the renewal. According to South Korean e-commerce laws, I am requsting a full refund and immediate cancellation of this subscription. Please process the refund to my original payment method. Thank you
