Lost Progress Restoration - PlayerID 18133013477
Subject: Lost Progress Restoration - PlayerID 18133013477 Message: Hello EA Support, I have lost all my progress in Plants vs. Zombies on my iPhone. My account was linked to Game Center with the nickname "Бліда білка 37". After an app glitch, the game reset to Day 1-1 and created a new profile named "NASTIA". My old PlayerID was: 18133013477. My Game Center email is: [edit: email address removed]. I have already tried reinstalling the app and reconnecting Game Center, but my progress did not return. Please help me restore my levels and achievements to my current device. I have attached screenshots of my Game Center profile and my old PlayerID for verification. Thank you! (CM: Thread moved from RU PVZ to EN PVZ. Please post in the language of the board.)Missing Power Mint reward + Lawn of Doom event bug (iOS)
Hello EA Support, I’m playing Plants vs Zombies 2 on iOS and I encountered two issues: 1️⃣ During the recent Zoybean Pod’s World (Penny’s Pursuit) event, I completed all difficulty levels (including 3 chili), but I didn’t receive the Power Mint reward. 2️⃣ In the current Lawn of Doom event, the game shows all missions as completed even though I haven’t played them yet. I already tried “Restore Purchases” and restarting the app, but nothing changed. Could you please check my account and restore the missing rewards or reset my event progress? Thank you very much! 🌻 Best regards, player name in game: Chillicartoon)