Forum Discussion

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. This is normally a connection issue. Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know what happens. Thanks!

  • Punchrockus's avatar
    Punchrockus
    Rising Newcomer
    12 days ago

    Hello, I have something similar. After puck drops the game resets and after few attempts it disconnects with “connection lost”. I tried everything you wrote there but still I cannot play any online mod. Im using PS5 with LAN cabel connected. Always before the match game shows my connection is good. 

     

    Thank you for help 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hi there. Did you try the power cycling steps I posted above? There are some other suggestions in this article as well.

  • Punchrockus's avatar
    Punchrockus
    Rising Newcomer
    11 days ago

    Yes, I’ve tried all whats in the article, still having this bug

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Thanks for trying. Are you on a wired or wireless connection?

Featured Places