Apex Predator but got Master Badge on Nintendo Switch2
Hey I was Apex Predator in both Splits of Season 30 but only got an not animated Pred Badge because it’s says that the second split was Master. I was Save Predator and I know people with less points getting a Pred Badge. How we can solve the Problem? Because I sweated my … off for the good pred number to get the badge animated 😮💨😮💨Russia FC 27 routing issue - Warsaw vs Frankfurt
Hello EA team, I would like to report what appears to be a regional game data center selection / routing issue affecting EA SPORTS FC 27 players in Moscow and potentially other parts of Western Russia. The issue originally appeared in FC 26 around late July / early August, around the same period as the July 29 server maintenance discussed in other Eastern European latency reports. It has continued unchanged after the release of FC 27. Before this change, my typical latency was approximately 20-25 ms. Since then, it has almost doubled and is normally around 42-44 ms. I have now done several controlled tests and was able to reproduce a very significant difference depending on the routing and IP location. Setup: Platform: PlayStation 5 Location: Moscow, Russia Connection: wired Ethernet Current ISP: MTS GPON I have also tested different networking equipment and another ISP without resolving the issue. PS5 local IP during testing: 192.168.50.3 NORMAL CONNECTION - RUSSIAN IP With no VPN or alternative routing: FC 27 ping: consistently around 42-44 ms Game UDP connection observed during the match: 35.207.191.236:21037 This IP belongs to Google infrastructure and appears to correspond to the Frankfurt region. So under a normal Russian connection, FC appears to be selecting a Frankfurt game data center. POLAND ROUTING TEST I then routed only the PS5 connection through a Polish VPN exit. The result was immediately and consistently different: FC 27 ping: 23-25 ms Stable across multiple matches Game UDP endpoint: 34.0.253.20:21007 This Google IP range corresponds to Warsaw. This is nearly a 50% reduction in latency simply by changing the route / apparent source location. Additional tests: Direct Russian connection: 42-44 ms Finland VPN: approximately 42-46 ms Germany VPN: approximately 46-54 ms Poland VPN: consistently 23-25 ms This does not look like a problem with my home network, console, Ethernet connection or router. More importantly, FC itself is selecting a different game data center depending on the route/source IP: Russian IP -> Frankfurt -> approximately 43 ms Polish IP -> Warsaw -> approximately 24 ms I also tested the direct network route from Moscow to the Warsaw game endpoint. The route was approximately: Moscow -> St Petersburg -> Helsinki -> Tallinn -> Riga -> Warsaw Representative traceroute: 1 192.168.1.1 ~1 ms 2 100.110.0.1 ~4-7 ms 3 as25513.asbr.router ~3-5 ms 4 mag9-cr03-be12.51.msk.mts-internet.net ~3-4 ms 5 mag9-cr02-be13.77.msk.mts-internet.net ~3-4 ms 6 a433-cr06-eth-trunk15.msk.mts-internet.net ~4-5 ms 7 mmon-cr02-eth-trunk1.spb.mts-internet.net ~17 ms 8 radio-cr01-ae*.hel.mts-internet.net ~22-23 ms 9 hls-b3-link.ip.twelve99.net ~23 ms 10 hls-b4-link.ip.twelve99.net ~22 ms 11 tln-b6-link.ip.twelve99.net ~25-26 ms 12 riga-b6-link.ip.twelve99.net ~29-30 ms 13 war-b3-link.ip.twelve99.net ~39-40 ms The destination itself does not respond to ICMP ping, which is expected and does not affect the game UDP connection. WHAT I WOULD LIKE EA TO INVESTIGATE Could the network / matchmaking team please check the game data center selection for Russian IP ranges, particularly Moscow and Western Russia? EA currently operates FC game data centers in Warsaw, Helsinki and Frankfurt. For my connection, the current automatic selection sends me to Frankfurt at approximately 42-44 ms. However, when FC selects Warsaw, I get a stable 23-25 ms connection. This suggests that the current server-selection logic may no longer be choosing the lowest-latency data center for Russian players. I am NOT asking EA to hard-code every Russian player to one specific server. Instead, I would ask the team to investigate: Whether Russian IP ranges are currently mapped or prioritised toward Frankfurt. Whether the server-selection / regional routing behaviour changed around the July 29 FC 26 maintenance. Why Warsaw is selected when connecting from a Polish IP but apparently not from my normal Moscow connection. Whether Warsaw and Helsinki can again be considered for players in Moscow / Western Russia when their measured latency is lower than Frankfurt. Whether the matchmaking system is using actual latency measurements or geographical / IP-based regional mapping that may currently be incorrect for Russian networks. There are already similar reports from Romania, Ukraine and other Eastern European regions describing increased latency and selection of more distant Western European servers after the July 29 maintenance. The fact that an alternative route immediately reduces my latency from approximately 43 ms to 24 ms and changes the game endpoint from Frankfurt to Warsaw seems like useful evidence that this is not simply a local connection-quality problem. If the networking team needs additional traceroutes, game endpoint IPs, ISP information or connection tests, I am happy to provide them. Thank you.Title: FC 27 Ultimate Team Keeps Disconnecting – EA PLEASE HELP!
Hello EA Team, Since the latest FC 27 update, I keep getting disconnected from Ultimate Team every few minutes, even in the menu. My internet works perfectly. I have tried reinstalling the game, changing DNS, clearing cache and many other fixes. Nothing helps. I play on PC through Steam. Could an EA Community Manager please investigate this issue? I have been unable to play for over a week. Thank you!
[MAC] Lagging and stuttering game performance when using screens in-game
This thread is specifically for players using a Mac with M4 chip who have noticed a significant drop in game performance since patching in September 2025 as there has been a small increase in users reporting this recently. Edit 13.01.2026 - This appears to be the lagging caused by using in-game screens, merged and edited title and description. Relevant to all Macs, not just M4. If you are experiencing laggy gameplay, stuttering, freezing, low fps when using any type of screen in-game test a clean game first before posting here to discount existing user data interference. Please post your symptoms and your Mac hardware and operating system. Click on the Apple in the top left corner of your Desktop then About This Mac. Then, click on More Info... which will open System Settings. Scroll down to the bottom and click on System Report. We need the hardware overview and the Graphics/Display overview. All the info required is shown using a red arrow in the below screenshots. are you using an external display? If so what is the size and resolution? does this happen in windowed and fullscreen mode or just one?
FC27 South African Server is BROKEN / Unstable Connection
EA FC 27 has now launched, and unfortunately the connection issues South African players experienced throughout FC 26 are still here. I made a post during FC 26 raising concerns about the South African servers and asking EA to address these issues before FC 27 released. Unfortunately, FC 27 currently feels just as inconsistent. 12ms ping but the gameplay still lags This is one of the most frustrating parts. I can enter a match showing around 12ms ping, which should provide an extremely responsive experience, yet the actual gameplay can feel completely different. Players feel heavy and delayed, inputs don’t register properly, passes and skill moves come out late, player switching feels slow, and the gameplay can suddenly become extremely unresponsive. I also regularly get unstable connection warnings and noticeable lag during matches despite the low ping being displayed before the game. I am playing from Durban, South Africa on a 500/500 Mbps fibre connection using a LAN cable, so this isn’t simply a case of playing over weak Wi-Fi or having a slow internet connection. My friend in Cape Town experiences the same problems. Different cities, different connections, same experience. Something clearly isn’t right If the game is reporting 12ms but the actual match is lagging and showing unstable connection warnings, then the displayed ping clearly isn’t telling the full story. There could be issues involving jitter, packet loss, routing, server load or the South African server infrastructure itself. Whatever the cause is, the end result is the same: FC 27 online gameplay in South Africa is extremely inconsistent. This is particularly frustrating in Rivals and Champions where responsive gameplay is essential. EA, please investigate South African connectivity Please investigate: South African/Johannesburg server performance and stability Routing from South African ISPs to EA servers Why matches can lag despite showing 10–15ms ping Frequent unstable connection warnings Packet loss and jitter during matches Server performance during peak hours Input delay and heavy gameplay despite low latency Whether South African players are consistently being routed to the correct data centre We raised these problems throughout FC 26. We specifically asked for them to be investigated before FC 27. FC 27 is now here, and we’re still dealing with the same problems. South African players buy the same game and compete in the same Rivals and Champions modes as everyone else. We shouldn’t have to accept an entire game cycle of unstable and delayed gameplay again. Please investigate this properly rather than simply looking at the displayed ping and assuming the connection is fine. 12ms means very little when the actual match is lagging.
FC27 PC: DualShock 4 Stops Working on Bluetooth When Game Starts
Hello EA Support, I am experiencing a controller issue in EA SPORTS FC 27 on PC. I am using a genuine Sony DualShock 4 controller. Windows detects the controller as "Wireless Controller". The problem happens specifically when I use the controller over Bluetooth and start FC 27. When the controller is connected to Windows through Bluetooth, Windows detects it normally. I can use the controller in Windows settings, and joy.cpl detects it correctly. The controller status is shown as "OK". The buttons and analog controls are detected normally. However, when I launch EA SPORTS FC 27, the controller light turns off and the controller stops responding correctly in the game.The important part is that the same controller works normally when connected with a USB cable. With USB cable: The controller works normally in FC 27. All buttons and analog controls work. I can fully control the game. The controller light behaves normally. With Bluetooth: Windows detects the controller normally. joy.cpl detects the controller normally and shows "OK". FC 27 launches. When the game starts, the controller light turns off. The controller then does not work correctly in the game. I have already performed extensive troubleshooting. I tested the controller in Windows. It is detected as Wireless Controller and works normally in Windows. joy.cpl also detects it correctly. I tested the same DualShock 4 using a USB cable. FC 27 works normally with USB. I tested the same controller and the same old Bluetooth dongle on another PC. FC 27 worked correctly over Bluetooth on that other PC. I replaced my old Bluetooth dongle with a brand new TP-Link UB500 Bluetooth 5.4 USB Adapter. I installed the official TP-Link driver. Windows detects the adapter correctly and Device Manager reports that the device is working properly. I removed and re-paired the Wireless Controller through Bluetooth. The controller pairs successfully and works normally in Windows. I completely reset Windows. I selected "Remove everything" and also selected the option to clean the drive. After the reset, I set up Windows as a new PC and did not restore my previous Microsoft backup or settings. The problem still happens on the completely fresh Windows installation. I also reinstalled the necessary motherboard, chipset, network, audio and NVIDIA drivers, as well as the official TP-Link UB500 driver. I checked the Microsoft GameInput service as well. Changing its startup behavior did not solve the Bluetooth problem. I also checked the Bluetooth adapter power management settings and disabled the option that allows Windows to turn off the adapter to save power. I restarted the PC and tested FC 27 again, but the same problem remained. I checked the TP-Link adapter in Device Manager. There are no warning icons or driver errors. Its status says that the device is working properly. I also tested another controller with the previous Bluetooth adapter, and FC 27 still showed abnormal controller behavior. The most important comparison is: Same controller + Bluetooth + another PC + FC 27 = works normally. My PC + same controller + USB + FC 27 = works normally. My PC + Bluetooth + FC 27 = controller stops working when the game starts. Fresh Windows installation + new TP-Link UB500 + Bluetooth controller + FC 27 = same problem. Because the controller works correctly through USB, works correctly in Windows, works correctly in joy.cpl, and also works correctly over Bluetooth with FC 27 on another PC, I believe this may be related to how FC 27 handles the Bluetooth/HID controller connection on my PC. I would like to know if this is a known FC 27 issue with DualShock 4 controllers over Bluetooth on Windows 11. Could you please investigate DualShock 4 Bluetooth controller detection, Bluetooth HID input handling, FC 27 taking control of the Bluetooth controller when the game starts, and possible controller profile or input device issues? I would also like to know whether this is a known FC 27 bug that may be fixed in a future update or patch. I have already replaced the Bluetooth adapter, completely reset Windows, reinstalled drivers, re-paired the controller, tested USB, tested another controller, tested the same controller on another PC, and verified the controller through Windows and joy.cpl. At this point, the problem only appears when FC 27 starts while the DualShock 4 is connected through Bluetooth on my PC. Please let me know if this is a known issue and whether it is being investigated for a future update. Additional information: The controller is a genuine Sony DualShock 4 and has been working normally for a long time. The issue started after I began having problems with FC 27 and Bluetooth controller input. The controller and Bluetooth hardware were not newly purchased because of this issue; they had already been working successfully before. I am using the EA App version of FC 27, not Steam. I am not using Steam Input or any controller emulation software. The issue is reproducible: when the DualShock 4 is connected through Bluetooth before launching FC 27, the controller works normally in Windows, but when FC 27 starts, the controller light turns off and the controller stops responding correctly. USB connection continues to work normally. I would appreciate it if the technical team could investigate this specifically as a Bluetooth controller detection/input issue in FC 27. PC specifications: Operating System: Windows 11 CPU: AMD Ryzen 5 7600 Motherboard: MSI PRO A620M-E RAM: Kingston DDR5 16GB 5600MHz GPU: MSI RTX 4060 VENTUS 2X BLACK 8G GDDR6 8GB Bluetooth Adapter: TP-Link UB500 Bluetooth 5.4 USB Adapter Controller: Sony DualShock 4 Launcher: EA App IMPORTANT: I understand that for some people this may simply be a video game, but for me EA SPORTS FC has been much more than that. I have been playing the series since 2020 and I have spent many years building memories, improving my skills, following each new release and enjoying the game with friends and the community. That is why this issue is especially frustrating for me. I have been looking forward to FC 27 and I want to be able to enjoy the game normally, using the controller setup that I have used for years. I understand that FC 27 is a newly released game and that some technical issues can happen after launch. I am not expecting everything to be perfect, but I would really appreciate it if this particular issue could be investigated and, if it is a game-side bug, addressed in a future update. PLEASE HELP!! I also tested EA SPORTS FC 26 on the same PC using the same DualShock 4 controller and the same Bluetooth setup. FC 26 works perfectly over Bluetooth. The controller light stays on normally, all buttons and analog controls work correctly, and I can play the game without any issues. There are no controller or Bluetooth problems in FC 26. The problem only occurs in FC 27. This is an important comparison because I am using the same PC, the same Windows installation, the same Bluetooth adapter and the same DualShock 4 controller. FC 26: Bluetooth controller works perfectly. FC 27: Bluetooth controller stops working when the game starts and the controller light turns off. Based on all of these tests, the issue appears to be specifically related to FC 27 rather than my controller, Bluetooth adapter or Windows configuration. I have been looking forward to FC27 with great excitement and high expectations, and I even pre-ordered the game because I genuinely wanted to experience the new release from day one. That is why facing an issue like this, especially with a controller setup that has worked for years, is honestly very disappointing. I sincerely hope EA can investigate this issue and provide a solution as soon as possible. I just want to enjoy the game I was so excited to play. PLEASE !!FC 27 Sudden Gameplay Responsiveness Issue
Hello EA Support, During the first two weeks of playing FC 27, the gameplay was incredibly fast, smooth, and light, almost like a feather. However, it suddenly became extremely heavy and unresponsive, and it has never felt light or smooth again. My players feel slow when turning, dribbling, passing, and reacting to controller inputs. The overall gameplay feels completely different from the first two weeks, even though I haven’t changed my settings or equipment. I use a 5G Fiber internet connection, and my connection works perfectly in every other online game. I experience no similar issues elsewhere, so this problem appears to be specific to FC 27. I’m playing on PS5 in Saudi Arabia. Please investigate whether EA servers, matchmaking, or my connection route to your servers could be causing this issue. I would appreciate a proper investigation into why the gameplay changed so suddenly and why it has not returned to its original smoothness. Thank you.
GK Roles++ – Incorrect Evolution Restriction and Attribute Upgrade Display
I'm experiencing an issue with the GK Roles++ feature in Ultimate Team. There are two problems: When I try to apply GK Roles++ to a goalkeeper, I get the following message: "You already have an Evolution version of this player." This is confusing because GK Roles++ is supposed to add goalkeeper Roles++ to eligible players. It should not be treated as a regular player Evolution or be blocked simply because the player already has an Evolution version. There also seems to be confusion between GK Roles++ and goalkeeper Evolutions. When previewing the GK Roles++ upgrade, the goalkeeper's attributes appear to change. For example, Courtois's Speed increases from 46 to 50. Why would a Roles++ upgrade increase a player's attributes? This feature should improve the goalkeeper's role familiarity, not change his actual player stats. EA needs to clarify whether this is a visual bug or an issue with how GK Roles++ is implemented. Please investigate and fix these issues.THE AMOUNT OF MONEY YOU MAKE ON THIS GARBAGE! FIX THE GAME WITH UPDATES
From overall glitches and bugs accommodating cheaters and streamers. To bug exploits that YOU EA NEVER EVEN FIX AND KNOW GOOD AND WELL ABOUT AND JUST LEAVE IT IN THE GAME. To no overall based matchmaking, to broken passing mechanics and catching mechanics, tackling mechanics, defensive coverage mechanics and absolute dog water run mechanics and broken blocking mechanics. Bring the freaking Madden title back to Madden and make it realistic. Fast passed, not broken in all the mechanics listed above. Stop trying to do more and making it even worse by doing so. This pay to play scam money grab scheme of a IP you’ve turned madden into is absolutely disgusting. When is enough enough. Everyone see’s it. Your streamers endorse it by you giving them free cards on drop. And dilute the entire rest of your loyal fan base and community that has been with you for decades in support of quality first. Challenge everything was EA’s motto now it’s in the game and for everyone. Bring back actual just fair squad competition head to head real teams. Let players just play and enjoy your games and football. Mut will always be there for extra revenue and part of the market will always fall for it. Stop with the money grab and FIX YOUR IP AND GAME WITH ACTUAL MAINTENCE UPDATES REGULARLY. YOU MAKE PLENTY OF PROFIT AND MONEY FOR CHRIST SAKES.
