54001

Hi! So, last night I tried to buy an expansion pack for The Sims 4 but everytime I tried I got an error message #54001 I tried searching for a solution in the answers hq and tried LITERALLY EVERYTHING they said: another card, paypal, removing and readding my payment method, checked my billing details, checked my location, different browsers, from the EA app, from phone, from the game too, and tried to gift it to myself from an other profile but I cannot bc you can't gift DLCs so in my final desperation I tried to contact a live agent thru email. It took a lot of time for them to answer and it seems like they didn't even read my problem bc they wrote down everything I tried before, so it was like speaking to a wall, sorry not sorry. So it would be great to finally find a solution, its really annoying that I literally try to give them my money but I cannot, so please help me! Thank u!🙂