Houses/Lots Disappear
Issue The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots. This issue has been around since the very beginning so it’s not tied to any packs. This issue possibly has a lot of different causes and hence is hard to pinpoint. There more info you have, the better. Information to provide Your platform Mod usage (Never, Removed, Yes) This is important info, not mod blaming. Before and after save games. Please DM the link to EA_Cade Similar Issues Please only use this thread if none of the these apply to you: If you get a White screen after loading into world with an R-rental, please use this thread: White Screen when loading world (Patch 1.109.207) If your save is corrupting and you have a lot of r-rentals in your save game, please use this thread: [FR] Corrupted Lots/Houses disappear in saves with lots of rental units If you get Load Error 800 or 801, please use this thread Load Error Code 800/801 If you downloaded a lot from the gallery and that gives you endless loading/crashing when leaving the lot or trying to load into it, please use this thread: Endless Loading/Crashing when trying to load a certain lot (broken object(s). Please be aware that this issue isn't a corrupted save game. It's a corrupt lot. Symptoms When you load into the house, the house disappears and when you try to leave ,you get endless loading You get endless loading in all houses in one neighborhood When the houses start to disappear, the whole world is covered in orange/green exclamation marks Some lots are replaced by llama pictures of the map (possibly also incomplete installation - repair your game first)61Views3likes1Comment[COLLECTION] Issues with Thumbnails/Icons
Please report everything concerning missing/wrong thumbnails/icons in here. There's a few exception that go in other threads. See below for links. Don't worry if you post in the wrong thread. I'll move it accordingly. Create one post per missing thumbnail. Please provide the following information Screenshot of the Thumbnail in question Mode this is occurring on Please use the following threads depending on mode CAS Buy/Build Main Menu Live Mode Some issues are not related to this. Please use the following threads General issue with missing icons or textures: [CURRENT ISSUE] Several Issues after incomplete Installation X On the map: This is usually save game corruption. Best to use The Sims 4 Gameplay Questions & Issues for troubleshooting these. There are a few known issues with these so please also check the [READ FIRST] Compiled list of reported Issues X on all gallery items: This is usually a connection issue. Best to use The Sims 4 Gameplay Questions & Issues for troubleshooting these. For assets missing pack icons, please use either of these: [COLLECTION] Issues with Categorization/Filters (CAS) or [COLLECTION] Issues with Categorization/Filters (Build Mode) For swatches showing a wrong color, please use these threads: [COLLECTION] Issues with Swatches (Buy/Build) | EA Forums or [COLLECTION] Issues with Swatches (Buy/Build) Index Live Mode [OPEN] [GT] [IL] Dive Club Icon Broken [CD] Adoption Agent has Llama icon instead of Career icon Wrong thumbnail for top notch infant [OPEN] [SE] Mountain Excursion has Llama Icon when scheduled on calendar [MWS] 'Teatime with Friends' Sentiment has missing icon Main Menu Incheon Arrivals Storybook Nursery kit Eco lifestyle [SNK] Hanging Baby Clothes Missing Thumbnail (just issing on main menu) Build Mode [OPEN] [CL] 'The Colorful Beneath' rug has black background in buy mode101Views0likes7Comments[COLLECTION] Issues with Nails
This thread is for all issues with swatches (coloring, deformed fingers, etc) When posting here, please create one post per asset. Provide a screenshot of the issue and make sure to encircle the problem in question. Nails paint on Shirt [FR] Nail polish color on shirt seam (yfTop_EP15StackedPocketShirt) [LD] Nails paint on T-Shirt (yfTop_EP17ShirtGoth) [PSP] Nail polish colors part of the outfit (yfBody_SP18DressShirt) Nails unavailable for males [LS] Male sims are unable to wear new nails [SSPCK] Nails Missing Masculine Tag [W] Toe-nails: Tag for masculine sims missing (Incl Werewolf Toe-Nails) Chipped Nails [GRK] Chipped nails issue with certain tops Swatch Issues Toddler purple nail polish is not purple Misc [GTW] Nail Polish Clipping in Scientist Outfit95Views4likes1Comment[PLEASE READ] Save Game Corruption
Problem The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots or Error Codes 800/801. The problem usually starts in Willow Creek and then goes on to other words Where to post It seems that in order to better track the causes for this issue, separate threads are needed. You do not need to repost any info you already posted here. There are currently 5 different issues so please use either of these going forward. Make sure to read through the first post of each to be sure you’re posting in the correct thread. If you get a White screen after loading into world with an R-rental, please use this thread: White Screen when loading world (Patch 1.109.207) If your save is corrupting and you have a lot of r-rentals in your save game, please use this thread: [FR] Corrupted Lots/Houses disappear in saves with lots of rental units If you get Load Error 800 or 801, please use this thread Load Error Code 800/801 If you downloaded a lot from the gallery and that gives you endless loading/crashing when leaving the lot or trying to load into it, please use this thread: Endless Loading/Crashing when trying to load a certain lot (broken object(s). Please be aware that this issue isn't a corrupted save game. It's a corrupt lot. If you’re buildings are disappearing, you have exclamation marks or lamas on the map or the houses are different on the map and in the game (even after loading into the lot), please use this thread: Houses/Lots Disappear Troubleshooting The issue is really hard to pinpoint but there are a few things that can accelerated the issue. This issue is not mod caused but it can be influenced by mods and cheats, especially if you create lots of Residential Rental units in your save game. Save Game Size. The issue usually typically happens on larger save games. There are a few factors that contribute to save game size that you can keep an eye on Lots of huge houses with lots of objects: Try to keep those down. Consider using empty houses for set decoration if you don't play certain lots but want houses to make it look nicer Photos Sims take ingame. Try to only keep the photos you really like and that contribute to your gameplay. Delete everything else. Photos take up a lot of space in the save. Lots of Sims. The game creates Sims at abundance. Delete the ones you don't use from time to time. Usually there's nothing you can do once it starts happening.2.7KViews63likes51Comments[FR] Corrupted Lots/Houses disappear in saves with lots of rental units
Issue The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots. This happens to save games that have lots of R-rental units in all world. Information needed When posting here, please state if you used cheats or mods to up the max. Similar issues Please only use this thread if you have a lot of R-Rentals. Use these threads if you don't If you get a White screen after loading into world with an R-rental, please use this thread: White Screen when loading world (Patch 1.109.207) If you get Load Error 800 or 801, please use this thread Load Error Code 800/801 If you downloaded a lot from the gallery and that gives you endless loading/crashing when leaving the lot or trying to load into it, please use this thread: Endless Loading/Crashing when trying to load a certain lot (broken object(s). Please be aware that this issue isn't a corrupted save game. It's a corrupt lot. If you’re buildings are disappearing, you have exclamation marks or lamas on the map or the houses are different on the map and in the game (even after loading into the lot), please use this thread: Houses/Lots Disappear (only use this one if you haven't used a lot of R-Rentals)125Views7likes3CommentsMajor bugs - anyone else?
I have been experiencing the following bugs which are affecting my gameplay: Snow and rain showing in buildings. This is super annoying so I’ve had to turn it off in the settings which begs the question: what am I paying for? Rapid romantic relationship decay. The bar seems to randomly drain down all the way to red then back to neutral at zero. Then whenever my sims do romantic interactions it barely does anything to get the bar back up. Unable to pay bills. When I select the “Pay bills” interaction on either my sim’s phone or mailbox nothing happens. The animation fails and they’ll often be in a t-pose. What is going on EA? These bugs aren’t minor, they’re borderline game breaking. I’ve only noticed these issues after the latest update. In terms of CC I only have a very small amount (clothes and hair) with no script mods. My game and Mac (M1 Chip 2020) are completely up to date.23Views0likes1Comment[CURRENT ISSUE] Game screen glitches when I load into other lots. NVIDIA GPU
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Idk What expansions, game packs, and stuff packs do you have installed? Most of everything but no kits. Steps: How can we find the bug ourselves? Going to a community lot What happens when the bug occurs? The screen glitches different colors. What do you expect to see? Not a rave light show on my computer Have you installed any customization with the game, e.g. Custom Content or Mods? Yes Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. This only started happening after the latest update When I load onto other lots outside of my household the screen glitches different colors and weird streaks. This only happened after the last patch update. Edit - edited title to reflect status (Bluebellflora)Solved653Views5likes47Comments[READ FIRST] Compiled list of Mac specific issues
EA App/EA Play EA App issues, including DLC not showing or loading in-game, should be reported in the EA App Mac forum https://answers.ea.com/t5/Technical-Issues-Mac/bd-p/ea-app-technical-issues-mac-en How to download The Sims 4 and not buy an EA Play subscription https://answers.ea.com/t5/Technical-Issues-Mac/EA-Play-is-not-available-for-Mac-How-to-buy-The-Sims-4/m-p/8866393#U8866393 Installation & Patching DiP_STAGED error message, Origin/EA App not able to download to a specific location - https://answers.ea.com/t5/Origin-Mac-Client-Technical/Download-error-Origin-is-not-able-to-download-Sims-4-quot-DiP/td-p/8948916 Graphical Issues Specific graphics issues since 14 January 2025 patch: Horribly glitched game window broken graphics - [CURRENT ISSUE] Game screen glitches when I load into other lots. NVIDIA GPU | EA Forums - 11008002 (NVIDIA GPU issue) Flickering lights/objects/shadows - [CURRENT ISSUE] Objects and lighting flickering since 14/01 patch | EA Forums - 11858542 White dots on CC surfaces - https://answers.ea.com/t5/Technical-Issues-Mac/graphics-issue-with-any-reflective-shiny-surface/td-p/8592629 Game data incomplete or llama thumbnails or red and white sims or bluey/purple/red textures with question marks - https://answers.ea.com/t5/Technical-Issues-Mac/Game-Data-Incomplete-grey-llama-thumbnails-red-and-white-sims/td-p/9341303 Game screen flickering - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-Screen-Flickering/td-p/6229050 Game performance OS specific issues: Game crashes in macOS 10.11.6 El Capitan - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-issues-with-Mac-OS-X-El-Capitan/m-p/8441782#M24052 Game crashes in macOS 10.12.6 Sierra - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Sims-4-does-not-launch-in-macOS-Sierra/m-p/8417999#M22591 Model specific issues: Game crashes in fullscreen on ARM (M) Macs - [TROUBLESHOOTING] Sims 4 Crashing since 1/14/25 Update | EA Forums - 11007810 2012 13" MacBook Pro & Air running older versions of Mojave https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-crashing-freezing-Intel-HD-4000/td-p/8486475 Macs with Apple silicon (M series) game crashing/system restart. Enable VSync https://answers.ea.com/t5/Technical-Issues-Mac/Compatible-with-Apple-M1-Chip/m-p/9754933#M40222 Macs with screen camera notch pointer doesn't click where you want it to https://answers.ea.com/t5/Technical-Issues-Mac/-WORKAROUND-Pointer-clicks-off-target/m-p/11027356#M48632 Macs with M1 Pro & M1 Max chips Refresh rate issues https://answers.ea.com/t5/Technical-Issues-Mac/SIMS4-M1-Pro-Max-in-mode-full-screen-refresh-rate-problem/m-p/11156305#M48886 In-game issues: Camera does not rotate properly https://answers.ea.com/t5/Mac/-NEED-INFO-Camera-will-not-rotate-properly-using-trackpad-or/td-p/14117188 Game crashes when accessing the Gallery - https://answers.ea.com/t5/Technical-Issues-Mac/-Sims-4-keeps-crashing-when-accessing-the-Gallery/td-p/8027593 Game is already running error message https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-is-already-running-mac/td-p/6281540