Mac 64-Bit Crashing Troubleshoot Help
Spent 6+ hours trying to troubleshoot this today and having no luck. Waited for a live chat agent for a while as well and nobody joined despite it saying est. 1 min for the past 45 mins. Wanted to post a consolidated writeup in case others are hitting the same combination of bugs, and in case anyone's found workarounds I haven't tried. Hoping someone can help! Setup: Sims 3 64-bit, Mac Sequoia 15.6, Apple Silicon. Can reproduce all of these issues launcher crashes opening downloads tab (NSImage/NSTableView crash, confirmed bug on nraas forums, both Intel/ARM Macs) launcher login email field reverts to "null," wont accept any typed input In-game login hangs indefinitely on "connecting..." as does Downloads Dashboard in-game, both need force quit Store purchases (worlds, objects, etc.) all not recognized, asks me to repurchase, not downloading properly CC in Downloads (.sims3pack) and in Mods/Packages with valid Resource.cfg (.package) won't load even after full relaunches, full redownloads, etc. Placed 22 .package files directly in Mods/Packages with a correctly formatted Resource.cfg (confirmed UTF-8 plain text, correct extension, correct paths, CC enabled in game options). Nothing appears in CAS even after full quits/relaunches. Already tried repair via EA app clearing caches (DCC Cache, SigsCache, Thumbnails, CASPartCache.package -- both individually and all together) removing downloads folder to let a fresh one regenerate / redoing that whole process (as seen in other forums here) rebuilding mods folders installing store content one at a time instead of in bulk installing cc one item at a time instead of in bulk tried associating sims3pack files with sims3launcher app used safari open while launcher is open workaround to download store purchases (didn't work) redownloading each cc item from original source one at a time and in bulk Could not find a Sims3Pack Clean Installer as a conversion tool or Parallels as an alternative path. I know Sims 3 isn't a priority anymore for the support team but would be eternally grateful for someone who can help me fix this, if there is a fix! Thanks for reading this far44Views0likes2Comments[W] Werewolf eyes/ears/face glitching out
You guys really need to fix the occult packs, specifically the werewolf pack. Not only have you not fixed the nose colours which are still glitched by the way but now there’s another glitch which I just discovered yesterday. After having my sim get bitten by a werewolf and this is what happened during her first transformation. All the other townie werewolf’s are fine, but this happened in game and also in CAS. Please fix the werewolf pack, it’s been bugged out for way too long. I play on PS5 and don’t use mods or cc obviously but I’m not the only person this has happened to. Edit By crinrict: Adjusted Title to fit old bug report.7KViews191likes128Comments[CD] [GRO] Pets gets Self Discovery Option (Paranoid)
My sim's dog got scared by a ghost, which triggered the Paranoid "new personality trait" self-discovery pop-up. Paranoid is not a dog-trait, and I don't believe pets are meant to be subject to Self Discovery. I clicked "yes" to see what would happen, which prompted the notification that the dog had discovered a new personality trait. I don't think it did anything though, or at least it doesn't show in the relationship profile. But I don't have mods installed to see if it's been applied as a hidden trait. I have all packs installed and haven't seen this happen before the latest patch. Feedback: I would love it if pets could learn pet personality traits! I.e. rehabilitating rescue pets to be less fearful/aggressive. Edit By Crinrict: Adjusted Title to fit old report.254Views11likes9CommentsEA wont let me buy Jungle Adventure
When I played the sims on windows, I got the Jungle Adventure game pack for free through connecting my ea account to epic games. When I switched to mac, it was missing. I eventually figured out that I no longer owned it because epic games is windows only, and just decided I just didn't need it anymore. However, months later, I want to buy it and I can't. When I try to pay, an error occurs and a message saying, "that didn't work, let's try again. If the problem persists you may want to use a different payment method or try again later," pops up. I assumed it was just a bug in the ea app, but then I tried buying a different game pack, and that purchase went through perfectly fine. I only get that error when I try to buy jungle adventure. I'm assuming that this is because when I'm in the sims 4, the game still believes that I own jungle adventure, but I don't know any way to fix this issue. It's really disappointing that I'm not able to buy a pack, especially since it was a pack that I once owned for free. If anyone knows anyway I could possibly fix this, please let me know!Solved50Views0likes5CommentsHouses/Lots Disappear
Issue The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots. This issue has been around since the very beginning so it’s not tied to any packs. This issue possibly has a lot of different causes and hence is hard to pinpoint. There more info you have, the better. Information to provide Your platform Mod usage (Never, Removed, Yes) This is important info, not mod blaming. Are you using Memory Boost (it's only active if it's set to Enabled) This is now enabled for everyone Are you using OneDrive/iCloud ? Before and after save games. Please DM the link to EA. Does this happen on a save started after Patch 1.125 or on ones from before that ? How large is your save game ? For PC: Your Computer's DxDiag? Press Windows-Key + R Type: DxDiag Click on Save all Information Attach the Text File to your post Similar Issues Please check out this thread for more specialized cases of this issue. Only use this thread if you don't get an Error Code 800/801 and don't use a lot of R-Rentals. : [PLEASE READ] Save Game Corruption Symptoms When you load into the house, the house disappears and when you try to leave ,you get endless loading You get endless loading in all houses in one neighborhood When the houses start to disappear, the whole world is covered in orange/green exclamation marks Some lots are replaced by llama pictures of the map (possibly also incomplete installation - repair your game first)17KViews295likes406CommentsLast Exception Error
Can someone glean more information from this last error I keep getting: Possible cause (100%): resolver Reason: Exception when applying action <StatisticChangeOp <class 'sims4.tuning.instances.commodity_Object_BubbleBlower_CartridgeCharges'> ParticipantType.Object> for loot Loot_Commodity_Sim_BubbleBlowerEffectiveness(loot_actions=(<StatisticChangeOp <class 'sims4.tuning.instances.commodity_Sim_BubbleBlowerEffectiveness'> ParticipantType.Actor>, <StatisticChangeOp <class 'sims4.tuning.instances.commodity_Sim_BubbleBlowerEffectiveness'> ParticipantType.Actor>, <StatisticChangeOp <class 'sims4.tuning.instances.commodity_Object_BubbleBlower_CartridgeCharges'> ParticipantType.Object>), run_test_first=False, tests=CompoundTestList([])) (ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.Object) It does it as soon as my game loads up and then it even comes up once or twice longer while I am playing. I have adult mod, which is the only mod I think may interact with the bubble blower. Any other insights?[DO] Can't open/own Restaurant anymore
i have no mods, bought a restaurant, on a new save, opened it and closed it for business, the game doesnt let me open it again after that, and the rating stars dont update on panel after notification of achieving a higher rate, then if you leave the lot or save the game, the panel states that i dont own a restaurant, and if you buy a new one it wont even show up after the build in the side panel it shows on the map as an owned but not on side panel, not sure what the bug is but ive tried multiple things and seems to just be an issue, would love a quick fix , thx yall Edit By Crinrict: Adjusted Title to better reflect the issue1.1KViews12likes27CommentsSocial interactions decrease friendship and romance/Always fail
Whenever my Sims interact with Sims outside my household, all social interactions cause a drop in both friendship and romance levels, instead of increasing or staying the same. This issue occurs consistently in every save and I have no mods or custom content enabled. I have tried restarting the game and clearing the cache, but the problem persists and negatively affects normal relationship gameplay. Edit By Crinrict: Adjusted Title4.6KViews62likes58CommentsSims can only order books they already own
Since downloading the latest update, my sims can only order books that they already own. This is true whether I go through their bookcases or their computer. I'm playing on Mac, if that makes a difference! I have some expansion packs but no mods or cc. I did not see this issue addressed in any of the currently active bug reports, but apologies if I've missed something!377Views11likes35Comments