Misleading Store UI - Requesting Refund for Accidental FC 26 Points Purchase
Hi EA Support Team, I am writing to request a full refund for an accidental purchase of 500 SAR worth of FC Points on PC. Due to the misleading layout on the store page where FC 26 FC Points are still displayed alongside current content, I accidentally purchased points for FC 26 instead of FC 27. I am fully aware that the one-time automatic points transfer feature between titles has already been used on my account, which is why I am not asking for an automatic or manual transfer. All the points purchased in this transaction are 100% untouched and unspent (0% used). Since this purchase occurred due to interface confusion and the service has not been consumed at all, I kindly ask a Senior Advisor or Supervisor to process a direct refund for this transaction. Thank you for your understanding and support.login problem
Hello EA Support, I need help recovering the EA Account linked to my Steam account and EA SPORTS FC 25. I purchased FC 25 through Steam and have around 32 hours of playtime. The game is linked to an EA Account that I can no longer access. I don't remember the EA Account password. When I try to reset it, the verification code is sent to an old email address that I no longer have access to. I have tried several times to recover that email account, but unfortunately I was unsuccessful. I am the legitimate owner of the Steam account and FC 25 purchase. I can provide Steam purchase information, transaction details, account information, or any other information required to verify my ownership. Please help me recover the EA Account and, if possible, change its email address to one I currently have access to. Thank you for your help.
False Security Violation error
-------------------------- Security Violation --------------------------- EA AntiCheat has detected an incompatible driver. Please update or disable 'c:\program files (x86)\evga\flow control\kernel\driver-x64.sys' and restart. Session ID: jHxhAyG3ubrxio27vM3KGPVLXLVlN14QTHexguLP5lWIHbac Press Ctrl+C to copy this information to your clipboard so you can share it with the EA support team when needed --------------------------- OK --------------------------- This violation keeps showing up and shutting FC25 down every time I try to play. The EVGA Flow control is my CPU water cooling device drivers. I have checked online on the EVGA website and there has not been an update since 2022. I would not disable this water cooling device to play any game as keeping the CPU cool has priority. Please could you check the compatibility issue. Thanks JackFC 25 launch BSOD in eaanticheat.sys: same +0x18905d9 crash as FC 26 report
EA SPORTS FC 25 on Steam now causes a reproducible Windows blue screen on two PCs that used the game successfully for about a year. Both show SYSTEM_SERVICE_EXCEPTION (0x3B) naming eaanticheat.sys. The failures began at roughly the same time. On one PC I analyzed four minidumps (10 and 15 September 2026) with WinDbg. All four show exception 0xC0000005 at eaanticheat.sys+0x18905d9 and failure hash {ba758836-7880-e66a-acd0-8452c9260e6f}. The driver image in the dumps is timestamped 31 August 2026. The faulting instruction reads address 0x30 from r14=0x28. I preserved the modded game folders as backups, restored original Data and Patch folders, verified all 54.6 GB of game files through Steam, and Steam replaced one failed file. The active installation had no mod markers or mods.txt and no Steam launch options. I also reinstalled EA Javelin anticheat and stopped MSI Afterburner, RivaTuner, and RTCore64. The next FC 25 launch still produced the identical BSOD. I will not repeat the launch until a meaningful change is available because each test forces a Windows restart. This FC 26 report shows exactly the same driver offset, instruction, and failure hash on different hardware after an anticheat reinstall and clean boot: https://forums.ea.com/discussions/fc-26-technical-issues-en/reproducible-bsod-caused-by-eaanticheat-sys-%E2%80%93-system-service-exception-0x3b/13702508 EA_Barry, could you pass this additional FC 25 cross-title reproduction to the EA Javelin engineering team and advise whether a supported driver fix or safe workaround is available? I can provide the raw minidumps and WinDbg output privately on request.
FC25 - Bidded Transfer Market Items unable to be claimed, even if i won the bid
I cannot claim items I won on the Ultimate Team Transfer Market in FC25 on PC. I have bid on several items via the Transfer market and won them, but when i go to claim them via the Transfer Targets button in the menu it tells me that connecting to the servers is unavalible. My account has been also been charged for the items but i am unable to claim them. This has affected mutliple bids on both stadiums and players for weeks now. if I Buy Now on the item instead it immediantly gives me the item, but I've already been charged for multiple bids now . I can't list all the items i bid on because I didn't realise they wern't being added to my accoun before now, but just now at around 9:30 AWST on 10th of September 2026 i bid on the Etihad Stadium for 150 coins, which were taken from my account but i have not recived the item. I won the bid at around 9:40. I can't seem to find an email to send this to, I hope this is the right place for it. Finally, i have evidence of this glitch.[PC] Sprint-Jockey (L2 + R2) Input Override Bug on both Controller and Keyboard
Platform :: PC Game:: EA FC 25 Holding Sprint (R2 / Left Ctrl) and Jockey (L2 / W) simultaneously does not activate Sprint-Jockey. The inputs cancel out regardless of device. Tested on a Logitech F310 in XInput mode (where L2 and R2 register on separate axes B6/B7 in Gamepad-Tester) and tested on standard PC keyboard (Left Ctrl + W). The issue persists after deleting the PersonalSettings folder and switching Analog Sprint to OFF, confirming an internal input handling bug within EAFC.Blocked option to select commentator language
Hello, I'm having trouble selecting the Polish commentary language. I contacted EA support, but unfortunately, they couldn't do anything. I asked Microsoft Co-Pilot, Gemini, Chat GPT, and Claude for help, but they weren't able to help either. Polish commentary was available previously, but I uninstalled the game, and after a while, I reinstalled it (on Steam), and the option is blocked. I can post my computer information in the comments, such as my graphics card, processor, etc., but I hope a picture will help. I can also post a video in the comments. Could you please help me?
Season Finale SP reward was not fully credited – Still missing 2,500 SP
Hello everyone, I am playing EA SPORTS FC 25 on PC through Steam and I experienced a problem with the Season Finale rewards. Today, I claimed the 5,000 SP reward. When I claimed it, I received the message: "Daily SP Limit Reached" Before claiming the reward, I had 25,500 SP. Initially, the reward was not credited at all. However, after some time, 2,500 SP were added to my account, but I am still missing the remaining 2,500 SP. The reward was already claimed/consumed, so I currently have no way to claim the missing SP again. I have already contacted EA Support, and the support agent documented the issue and sent the information to EA for investigation. Has anyone else experienced this issue with the 5,000 SP Season Finale reward, where only part of the SP was credited because of the Daily SP Limit? I hope EA can investigate this issue and credit the remaining 2,500 SP to affected accounts. Platform: PC (Steam) Game: EA SPORTS FC 25 Season Finale reward: 5,000 SP Error message: "Daily SP Limit Reached" SP before claiming: 25,500 SP received: 2,500 SP still missing: 2,500 Thank you.