Server Error uploading to gallery/library
This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do so. Anyone else having this problem, for me it started after the new burglar update. Edit By Crinrict: Adjusted Title44KViews809likes869CommentsWindows/Doors glitch into walls
Basically the game isnt recognizing its a window. It happens with open door frames or regular doors too. The doors are functional but in game the windows look like walls with a window frame like the photo. Build mode, Live Mode, and Shows it in the gallery. Edit By Crinrict: Adjusted Title to better reflect the issue4.8KViews693likes68CommentsRailings missing on lots created before Patch 1.121.342
Any lot created before the February 3rd patch that had stairs with railings, no longer have them after updating. This includes all premade lots, gallery lots and lots in saves. Any lot created by a player or Maxis before the update no longer has railings. This is also retroactive in exisiting saves when a lot is loaded in the neighborhood. I would have expected any lot created before the patch to automatically have double railings applied. Mods/CC: Removed completely and tested without. When fixed I expect lots created prior to 1.121.342 (Feb 3) to have railings again. Steps to reproduce: Load any premade lot that is supposed to have railings on a staircase, or download any lot from the Gallery create before the patch that is supposed to have railings on a staircase. Edit By crinrict: Adjusted Title a bit6.9KViews333likes50Comments[GALLERY] 'Timed Out'/Server error when saving/removing items
What is happening: Prior to the Jan 13 update, I received a generic "server error" when I tried to save lots to my gallery. Following the patch notes that said that this issue was fixed, I went through some of my lots to back them up to my library with my updated game. Attempting to upload a lot now gives me an error message reading "Timed out during upload. Please check internet connection or try again in a minute." When I exit out from this message by clicking "Okay," I return to the window that allows you to set bedrooms/bathrooms and add a description to the lot before uploading. After a minute or two, I then get a green pop-up notification in the corner that the lot has been saved to my library, and it is indeed there when I check. I have not yet tested this with the "Upload to Gallery" button, only the "Save to Library" button. What I expect to see: I think it would be more useful to just have the "uploading to Gallery" loading animation for longer if it is just continuing to upload it in the background, as it's more reliable than getting an error message and then it actually working a couple of minutes later. Packs: All except Get Famous, Dine Out, Outdoor Retreat, Journey to Batuu, Fitness, Spooky, Cool Kitchen, Perfect Patio, Bowling, and some of the kits Mods: MCCC, TOOL, Better Build Buy Edit By crinrict: Added Tag to Title, Adjusted Title14KViews284likes249Comments[XB/PS] Can't interact with Gallery without force closing game after Patch 2.32
April 28th update promised a fix to the gallery freezing up issue. This has not been completely fixed. I clicked on 10 items in the gallery normally and then it froze up when I checked again and lost my progress. The curser also moves all over the place. This is unacceptable.8.2KViews210likes388Comments[GALLERY] Follower Names anonymous/Empty Profiles
My gallery has been like this from the beginning from the year and in between I have reset my pc I have repaired my pc, and I have fixed bugs with my game so I'm assuming this is an online error from the EA server for the gallery when I go to my friends list on the gallery some of the people I have Followed say they are anonymous but when I go to their profile I get there full name I also searched for other people with this problem and so far, I could not find anyone Edit By Crinrict: Adjusted Title3.8KViews187likes95CommentsGallery screenshot is blocked by trees/objects on several lots
There is an old thread about this issue from 8 years ago but since this is now an issue again, I want to report it. As the title says, when uploading a lot to the Gallery/Library the game generates the first screenshot wrong. Only showing trees instead of the house view. You don't see the lot anymore because trees are in front. Examples: edit to add, July 16th, 2025 Link to the old thread with lots of screenshots Edit By Crinrict: Archived thread had around 139 me toos1.6KViews181likes13CommentsPlacing lots from the gallery freezes game/endless loading
Computer: PC, Windows 10 I am having issues with the game after the February 25th update where trying to use the gallery effectively doesn't work. I am connected to the internet and initially it'll work fine but when trying to use it repeatedly, such as trying out multiple uploaded lots, the gallery will become stuck on the loading screen and won't load anymore lots, and will tell me that it is having issues. I have tried updating my drivers, removing the tray file, removing all mods, and repairing the game but it still keeps happening. These attempts initially worked for a bit but eventually the gallery would freeze again. Any help would be appreciated. I also recently upgraded my computer so it is possible that it's related to that but as far as I can tell my GPU, CPU and ram is all working as intended. Again, I made sure drivers were updated as I heard that that could cause some issues. Edit By Crinrict: Adjusted Title Edit by crinrict Please see this for more info on Endless Loading: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259 This thread is specifically for endless loading after placing multiple/random lots from the gallery. The same lots might work in a new save. If you have the issue for a specific lot in all saves/lots, please use this thread instead: Endless Loading/Crashing when trying to load a certain lot (broken object(s)) | EA Forums - 50372528.2KViews164likes84Comments'There was an error uploading your item to the Gallery'
Ever since patch 1.117.221.1020 (August 19, 2025) I have had this error when trying to upload Lots to the Gallery; whereas, prior to the August 19th patch everything worked perfectly/as expected. So far, I have: Removed Mods; which didn't make a difference, the error still persists Repaired the Game several times; which didn't make a difference, the error still persists Started a Fresh/New Save; which didn't make a difference, the error still persists Re-saved Lot to Library and tried to upload a new copy; which didn't make a difference, the error still persists. Reset the Game to Factory settings without Reinstalling via Crinrict's site; which also didn't make a difference. NOTHING seems to Help this Generic Issue. :< I'm not sure what else to try, there is no Error Code or Anything useful in the error message to direct/lead to potential solutions while troubleshooting, just the Generic Error: "There was an error uploading your item to the Gallery" Ref: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/2.1KViews147likes58Comments