Cant link my account becouse my old account is linked to my xbox gamepass
hello i was on my xbox gamepass and i saw this game for free that alot of my friends where playing so i decided that i wanted to download it but here comes the problem i clicked download and it took me to the Ea website but i wasint logged in and this account that was linked to my xbox account is connected to my old email that i no longer have access to it all i know is that the username was bubbi1234567. now i was wondering if you guys at ea could unlink my old account so i could enjoy the games that are available on the xbox gamepass that are connected to ea Thank you Andrason12345Views0likes5Commentsı have ban
Message: 4 months ago I was trying to remove my ban, there were two of them, so it was reduced to one, then it was not checked, I want to remove this ban, can you help me? The reason is that my account was stolen and I wrote it here and it happened and the EA FC 25 that seems to belong to my account is not mine and I got banned because of it, so I can't play EA FC 24 online, I want to play too, please help30Views0likes1CommentFriends List shows only 99 friends (Bug) ?
im experiencing an issue where my friends list only shows 99 friends even though i have more than 100 friends on my account. i tried refreshing logging out reinstalling the EA app and even checked from another account but it still shows only 99 friends it seems like this is a bug with the EA App itself not just my account is anyone else facing the same issue with the friends list showing only 99 friends please look into this and let us know if there’s a fix or if a future update will solve it Thanks95Views3likes3CommentsCloud Saves for Mirror's Edge Catalyst?
I played Mirror's Edge Catalyst back in 2016 via Origin. As far as I know, Origin supported Cloud Saves for the game at the time. However, when I reinstalled the game this month, I noticed that my save was lost. I had to install the game via the new EA app, since Origin was disabled starting this month. I therefore have two questions now: Can I see somewhere whether the EA app is syncing my new save files? (i.e. Can I see whether the EA app supports cloud saves for Mirror's Edge Catalyst?) Can I somehow access my old save files after Origin was shut down? Btw, if EA really just deleted (or removed access to) some cloud saves without notice, I personally find it incredibly careless. If you do a migration which risks losing data from customers, you should mail every customer beforehand with instructions how they can download the data for themselves. For me, this incident just tells me that I cannot trust any EA services in the future.47Views0likes0CommentsHow Do You ADD Friends On The EA App?
So, when I type in my friends' EA usernames it just says "No Results." And yes, I am 1000% sure I am spelling their names correctly. And the same situation happens on their end when they type in my EA username. Also, the "Social" tab in each of the EA games we want to play just says to accept invites or manage the friends list use the EA app. We cannot seem to figure out how to add and play with each other, which quite frankly is a real buzzkill and it's making us consider no longer playing EA games all together.43Views1like2CommentsCant purchase games on the EA app while having an active EA play subscription.
Hey I'm not able to purchase Battlefield 1 (BF1) on the EA app store, it doesn't give me the option to add to cart I think its because I have an EA play subscription active which came with a free xbox game pass month which came from getting discord nitro, I would like to purchase BF1 while it is on sale but I am un able to do so. I was able to buy the BF1 premium pass though so I'm not sure what's happening18Views0likes1CommentUnable to delete EA account and be forgotten
I'm unable to open new support cases and so unable to have my EA account deleted. The button to open a case is not there. Context: I've been trying to get my EA account deleted and all of my personal information removed from EA databases. (right to be forgotten) I found EA's help article on this topic here: https://help.ea.com/en/help/account/close-ea-account/#right-to-be-forgotten The link in that article takes me here: https://help.ea.com/en/solutions/?product=ea-account&category=data-privacy&topic=delete-ea-data so I proceeded to create a case to do this. The advisor said they couldn't do it but they would escalate it to another team who would email me at some point (couldn't tell me when). I did receive an email from EA support containing a link but by the time I checked the email and clicked the link it had expired. When I tried to do this again by opening a new case the 2nd advisor I spoke to said they couldn't help me unless I provided them with the email address that I used to create the account. They wouldn't accept the email address that is currently linked to the account and is the one I used to log in and raise the case. But my account is 13 years old and I don't know that original email address anymore. I changed the email address on my account years ago and have been logging in successfully with it ever since. I was logged into my EA account which is how I was able to open a case in the first place and there is only one email linked to my account and it's my current email which I can access. This was surprising as the first advisor was able to help me using my current, existing, linked email address. Following a useless conversation with that 2nd advisor who would only use stored responses that made no sense in response to my messages I closed the case and tried to open a new one with a different advisor but now the button to open a case has disappeared and I'm unable to open one. Now what?Solved137Views0likes1Comment