Apex menu not loading and currency is glitched
For the past 2-3 days my Apex has been bugged. The menu is all greyed out besides Play, and my currency won’t load. I haven bought anything, and I have just been playing normally when this happened. I’m unable to do the event dailies/any other challenges because this glitch is making it to where it says they are already completed when they aren’t. Please fix your game, this is aggravating and I just want to be able to have fun.
Banned
Hi everyone, I’m looking for some advice or if anyone has had a similar experience. I recently received a permanent ban on Apex Legends for cheating, which honestly shocked and upset me because I have never used cheats, exploits, or any gameplay enhancement tools. I’ve put a lot of time and money into the game and have been playing for a long time with friends. For context, the highest rank I’ve reached was Diamond 2 in Season 25, Platinum 1 in Season 26, and Diamond 3 in Season 27 before dropping back to Diamond 4 shortly after. My overall kill-to-death ratio has honestly been fairly poor, which is why being labelled as a cheater and accused of using enhancement tools is really disappointing and confusing to me. While trying to understand what may have caused this, I found a Steam security alert showing a login attempt from Egypt from a new device. I live and always play from the UK, so I’m worried my account may have been compromised without me knowing. I have already submitted an appeal but it was denied. I’m really hoping this is some kind of technical issue, especially as I’ve seen several other players posting in discussions saying they were banned recently as well. If anyone has experienced something similar or has any advice on what I can do next, I would really appreciate it.Server shutting down; Fatal internal error
Having trouble to log in after the s27 update. I have two accounts, I log in under the same device, one is ok, but another one just shows this error message everytime. Don't know how to fix it. Contact ea help, they can't help, and they give me this forum, ask me to post here, maybe get a solution.
Hit masters on Xbox and pred on switch but didn’t get pred rewards
I was pred on switch an masters on Xbox but it gave me the master rewards instead of my pred rewards from switch I tried to make a support ticket on ea but they didn’t do nothing and now I feel like I was scammed out of what I grinded for I have the proof I was pred on switch an I know they can even look it up an see for themself so I uninstalled the game an refuse to play. Does anyone know anyone or anywhere I can go and try to reach support so they can fix it an I get the rewards instead supposed to have? I held top 100 on switch an have a screenshot of me top 100 but even ea support said they couldn’t do anything even with the proof said they would send it to a game team or something like that but still haven’t heard anything i just want what I grinded for
Ranked Matches Do Not Start,
Hello EA Support Team, Since the update that included changes to Crypto, I have been experiencing a matchmaking issue in Ranked mode. Ranked matches rarely start. Casual modes and Wildcard modes work normally without any issues. I usually play with friends, but in Ranked mode, I am frequently removed or disconnected from the server while my friends are able to stay connected. This issue only affects my account. Out of approximately 10 attempts, I am only able to successfully join a Ranked match about once. Here are the details:
Authentication error code 10000
Hi guys did anyone notice this, this problem appeared to me after the takeover "season 24" update, everytime I am trying to start the the game the lost connection to ea servers (domain eadp authenticationError Code 1000). See ea.com/unable-to-connect for additional information. Error code appears, I tried every solution they said and nothing worked, my internet connection is stable, I am using PS4, please help 😭 😭 😭
Server performance and Direct X12 compatibility issues
Hello, I would like to express my disappointment with the current server selection for the game. While I understand that reducing the number of servers was intended to help prevent cheaters, this has not help stop them or help pinning the location or stopped them from escaping your view. and this change has had a negative impact on players located in Western and Northern Europe causing latency and lag. The issue is that data now has to travel farther, passing through multiple countries and connection points, which creates bottlenecks and busy routes. This leads to higher latency, lag, and generally higher ping for many players. Because of this, I’d like to request that you consider adding Amazon’s EU West Server 1 or 2. Doing so would reduce network congestion, improve connection stability, and help balance the overall server load for Europe. Currently, Europe only has one central server region, yet the continent is roughly the same size as the United States, which has three dedicated servers to balance both load and latency this is also the same for Asia which have three servers. Adding another Europe server would greatly benefit European Apex players in terms of smoother performance and fairer gameplay conditions for example higher ping and loosing more fights in game causing players not wanting to play as its not fair. Secondly, I’d like to bring up an issue I’ve noticed with DirectX 12. Although the developers have stated that DirectX 12 provides better performance and efficiency, I’ve observed that it actually introduces higher server latency compared to when using DirectX 11 when it was available. This suggests that there may be compatibility or optimization issues between the game engine for example the age and support and updates it receive but this could also be a Servers, Anti-cheat or even DirectX 12 issue. I recommend that the developers investigate how the engine and servers handle data under DirectX 12 versus DirectX 11 to test this please actually go into match servers and not firing range as firing range is the one mode that is mostly optimised for this issue maybe because more time was spent on it. Improving this could enhance not only network performance but also the overall gameplay experience for everyone not just Europe. Thank you for taking the time to read this. I hope these concerns can help inform developers future updates and improvements that are needed for Apex Legends. Kind regards, Jay
