Predator Rank Reward Missing
I believe I met the requirements to maintain Predator rank on Xbox. However, when I checked my rewards, I had received the Master badge instead of the Predator badge. Could you please check whether my final rank on Xbox was correctly recorded as Predator and investigate why I did not receive the Predator badge?8Views0likes0CommentsAccounts merged
My Dad and I played apex until about season 7, and we wanted to start playing again. We find out that pur accounts have been merged and we cannot play together. We both play on xbox under different emails, and we havent lost any of our heirlooms or stats, but we are seeing what the team can do to help us considering the fact that we have no way to play together as of now. Everytime we try to log on together. We get the message *this profile is already logged in on another device* despite the two accounts having been made under seperate emails. Any thoughts or ways we can fix this?10Views0likes0CommentsAlcs not saving properly.
Okay, I don't know how many seasons this has been going on but ever since the launch of season 28. There's been a bug where anytime you get off the game and reload the game back up, it doesn't save your ALCs properly. Instead of the defaults being faded out they become white again and then when you hover over the defaults they fade in. But then if you go play the game and whatever ALCs that you have in there, you're not actually running those ALCs you're running whatever the the original default is like if you restored everything to default, whatever is right. There is what you're running. And you basically have to re-input every single value even though it's already there. Like let's say you have 290 y'all 288 pitch. You won't be running that 290 y'all and 288 pitch. So you basically have to reset it to zero and then re-input those same values every time you reload the game. Or if you get kicked or if you get sent back to the main menu or if you go back to the main menu yourself you basically have to every time you load up into the game and you're in the lobby. You have to reset every single value that you have there anything that you've changed. I've been wondering and tweaking out over why my sensitivity has felt extremely dull and extremely slow every time that I play the game it's because I'm not actually running my lc's. I'm running 33 classic with whatever the defaults are and I don't use default sensitivity. I'm going to assume that this is still having to do with the problem that we had in a previous season where every time you would load up the game it would crash and send you back to the main menu and then when you loaded back in all of your settings that you changed got restored to default. And you basically had to go through every single thing and re-input every value and reset all your settings to what you had them before. I do believe that is what's happening, but instead of it completely clearing all of your data it keeps the same information that you have there but it doesn't actually save that information if that makes sense. So anytime you reload the game you have to reset all of your values back to zero and then re-input every value that you had there before. I'm also going to assume that this is a product of the developers leaving bleed outs to be a thing bleed out should have never been a thing. And quite frankly, I don't know any other developer team that intentionally leaves bugs in their game that affect the game performance and how the game works. Bleed out should have never been left to be a thing. Because now we're kind of suffering for that almost every single season in almost every single update that comes out something breaks in this game. You know I have a little bit of background about how coding works. You know I mean if you leave bugs in your game every time you push code something is bound to break. That's why every single season we have at least multiple different things that have to be fixed and a lot of different things that go without being fixed because nobody notices it. I would really appreciate for this to be fixed.304Views1like15CommentsAlc Bug
So please fix this as soon as possible. There has been a bug for the betterment of about 5 months that I have been frustratingly dealing with that. The only fix that I have seen that is temporary and I'm basically having to consistently do this every 10 minutes every 20 minutes or I'm forced to play bleed-throughs Rather than the actual advance look controls that I want to play. I also want to point out that after going through the processes that are in these screenshots, I will be running pure advanced look controls. I'm not running bleed-throughs the defaults aren't bleeding through. I'm running advanced look controls pure custom sensitivity for like maybe 5 to 10 minutes. Now I'm curious to know if there's something that could be done on your end. This is from what I'm assuming is only a problem on Xbox. Maybe maybe not who knows. But basically, instead of actually running the values that I have in alc's instead, it's running bleed-throughs. It's bleeding the defaults into my alc's. That's whether I have alcs turned on or whether I have them turned off. I have alc's turned on all the time. I do not use defaults. I do not want to use defaults. I don't mess with the defaults. The defaults should not affect advanced look controls. There was a point in time where advanced lift controls did not affect custom sensitivity and you could either run the default sensitivity or custom sensitivity. I would like to run custom sensitivity on PC. I know that the fix is a lot easier because you can just switch to read only. On console, however, there is no quick fix and there are only temporary fixes. You're either forced to play defaults or forced to play a bleed throughs. This is very compellingly frustrating to deal with 5 to 6 months straight. I'm unsure of what's really happening. The most I can request is for someone to look into it. It's making it really hard to play this game. I also added a clip. It's going to be hard to like really tell, but if you look closely, I'm not making any different micro adjustments or or movements. But at one point it's running bleed-throughs and then it's running my sensitivity and then it goes back to running bleed-throughs within like 10 seconds. Same advanced look controls that I use in Apex are the same ones that I use an aim labs.6Views0likes0CommentsHow to get help with Apex Legends account bans and suspensions
Hey Legends, Is a locked, suspended, or banned EA Account keeping you from accessing Apex Legends? If your thread has been merged here, the information below covers the next steps, including how to check your account status and request a review if you believe the action was applied incorrectly. Please keep in mind that we cannot review, change, or remove account actions here on the forums. Not sure where to start? Sign in to the correct EA Account. If you play on multiple platforms or have more than one EA Account, make sure you're checking the account linked to the platform you use for Apex Legends. Check your EA Account email address for details on the action. We may email you from [email protected] regarding any account action, so be sure it's not being filtered to any spam or junk folders. Check the penalty history tool to see whether your account has an active suspension or ban, along with any available details about the action. Review our Rules of Conduct and Positive Play Charter to better understand the reason an account action may have been issued. If your account is locked rather than suspended or banned, check the account recovery steps first before attempting to submit an appeal. Ready to request a review? If you believe the account action was applied incorrectly, visit the Penalty History page and select the action you'd like to appeal, then follow the on-screen instructions to submit the request. If you don't see the action you want to appeal and have confirmed you're signed into the correct EA Account, check out this EA Help article to review additional details and submit an appeal. What happens next? After creating an appeal you can expect a response from [email protected], or keep an eye on your Case History page for a response once the team has completed their investigation. Each appeal is reviewed by a member of EA's Terms of Service team before a decision is made. While the response you receive may use a template for standard wording, every appeal receives a manual review. These responses are not automated. If you're no longer able to submit another appeal through the Penalty History page, you've reached the maximum number of reviews available for that action. At that point, the decision is considered final. If your situation isn't covered above, you'll find additional information and answers to common questions in the EA Help article below. EA Account bans, suspensions, and locks: how to appeal and check status As a reminder, forum staff cannot review, change, or overturn any account or game sanctions. Please review the information above as posts merged to this thread may not receive a response.12KViews5likes550CommentsUnable to do anything (Xbox)
Whenever I load up the game none of my tabs load and neither will my currencies. Additionally the background and currency loading animations will freeze and unfreeze from time to time. I cannot queue into games and I’ll just end up sitting there forever. I get at the start of loading into the lobby sometimes it’ll do this and usually last about like 10 seconds or so for everything to load properly. But now it’s just perpetually stuck on loading my currencies and tabs and I can’t do a thing. The longest I’ve waited was about 30 minutes for nothing to happen and just gave up. No matter when I load up the game or even if I restart my Xbox nothing works. Other games work on my console so I’m not sure what’s happening. I haven’t been able to play on Xbox with my friends in a couple weeks because of thisLegend Locker doesn't highlight Legend with new cosmetics
When you get a new cosmetic item for a Legend, Legend Locker screen doesn’t show with a red dot which Legend has received this new cosmetic, which makes it hard to find. There is a red dot at the Legends tab and if you open correct Legend all indication there is shown as well. This applies both to universal cosmetics and to Legend-specific cosmetics. Video is attached.14Views1like1Comment