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- EA_Cath1 year ago
Community Manager
I couldn't add any gems
Hello EA Support, My Plants vs. Zombies 2 account has a negative Gems balance. My Gems show around -70,994,102 and I cannot gain Gems normally. This appears to be a problem with my account/game data. Could you please check my account and restore my Gems balance? I have attached screenshots showing the negative Gems balance and my Player ID. Thank you.5Views0likes1CommentLost nearly everything... After 10 years
I have been playing this game for 10 years and the team have told me they can't restore all my rewards just give me 5 gems when I had over 60,000. Let's not talk about how many coins and gauntlets I had. I have had this happen twice before and the team simply rolled me over into new profile restoring all my coins, gems, gauntlets and game progress. Any suggestions would be greatly appreciated as I have been trying for a week and now after 20 contacts with the team and no success I'm worried..12Views0likes0CommentsFlapjack/Lumberjack Zombie visual error
Flapjack Zombie and Deadlift Zombie have this visual bug that has been here since the Seedling build, and it's where there seems to be a missing texture just for the neck and bone arm. Resulting in a white untextured appearance for said assets. (Above is a screenshot of what it looks like in-game) It's jarring to look at because once you see it, you can't unsee it with how out of place it looks.13Views0likes0CommentsMake premium plant pass more rewarding and others.
Suggestions for Improving Plants vs. Zombies 3 Dear Plants vs. Zombies 3 Development Team, I would like to share a few suggestions that I believe could make Plants vs. Zombies 3 even more enjoyable, especially for players who love collecting cosmetics, growing plants, and completing Plant Passes. 1. Increase Cosmetic Storage and Placement Space One of the biggest issues I have is that I have collected a lot of cosmetics, but there isn't enough space to place them. I really enjoy collecting and decorating, but having limited space makes it difficult to use all the cosmetics I've earned. I suggest increasing the amount of space available for cosmetics, or adding an expandable cosmetic area where players can unlock more space as they progress. This would allow collectors to actually display more of the cosmetics they've worked hard to obtain. 2. Make the Premium Plant Pass More Rewarding I think the Premium Plant Pass could be made much more valuable and exciting. Since players spend more resources on the Premium Pass, it would be great if it offered more exclusive and rewarding content. Some ideas include: - More rewards throughout the pass - Exclusive cosmetics - More useful items and premium currency - Special animated stickers - Animated or unique versions of existing rewards - Exclusive decorations - Bonus rewards for completing the entire pass I especially think animated stickers would be a great addition. Making stickers move or have small animations would make Premium Pass rewards feel much more special. (I have all premium plant pass) 3. Give Premium Plant Pass Cosmetics Useful Bonuses Another feature I would really like is for cosmetics obtained from the Premium Plant Pass to provide some kind of useful bonus. Instead of cosmetics being purely visual, certain Premium Pass cosmetics could give small rewards over time. For example, an Electric Slide cosmetic could provide: ⚡ Electric Slide — Generates 5 ZapTail Seeds per hour The bonus could depend on the cosmetic and the plant it represents. This would make Premium Pass cosmetics feel like actual valuable collectibles and give players another reason to use and collect them. The bonuses should still be balanced so they don't make the game unfair, but they could provide a nice extra benefit for players who own the cosmetics. 4. Add a Premium Plant Pass Ownership Counter I would also like to see a counter that keeps track of how many Premium Plant Passes a player has owned or completed. For example: Premium Plant Passes Owned: 5 This could appear on the player's profile or in their collection. It would be a fun way for longtime players to show how many Plant Passes they've supported. You could even add milestones for reaching certain numbers, such as special badges, titles, stickers, or cosmetics. 5. Increase the Planting Space in the Zen Garden The Zen Garden is a great place for players to grow and take care of their plants, but I think the amount of planting space could be increased. Adding more planting spots would allow players to grow and display more plants at the same time. It would also give players more reasons to spend time in the Zen Garden. An expandable Zen Garden could also work well, where players can unlock additional planting spaces as they progress. 6. Increase the Amount of Hearts Earned Each Day I also suggest increasing the amount of Hearts players can earn or receive each day. Having more Hearts available would give players more opportunities to play, especially for players who want to continue playing but have already reached their daily limit. Even a small increase would make the daily experience feel less restrictive while still keeping Hearts meaningful. --- Overall, I really enjoy Plants vs. Zombies 3, and I think these changes could make collecting, decorating, growing plants, and participating in Plant Passes much more rewarding. I hope you consider these suggestions for future updates. I appreciate the work that goes into the game, and I'm excited to see what Plants vs. Zombies 3 becomes in the future. Thank you for listening to the community! — A dedicated Plants vs. Zombies 3 playerDaily Activities reward cannot be claimed & Event progress resets
Hello, I have been experiencing several issues in Plants vs. Zombies 2 on iOS for the past few days. 1. “Complete 8 Daily Activities” reward cannot be claimed I complete all 8 Daily Activities. The 10 Gems reward becomes available. Tapping Claim does nothing. Tapping Claim All also skips it. Restarting the game does not fix the issue. This has happened for several consecutive days. 2. Event progress resets I completed 7 stages in an Event, but later the progress changed to only 3 completed stages without any reason. 3. Register an EA Account, but can’t get the reward for it I successfully linked my EA Account, but I never received the 20 Gems reward for linking the account. Device: iPad (iOS) Latest available version from the App Store Could you please investigate this issue? Thank you.5Views0likes0CommentsReporting coin buq
Hello EA Support, I would like to report a bug that has affected my Plants vs. Zombies 2 account. I downloaded the game from the Google Play Store, so I am using the official version of the game. One day, my coins and gems suddenly started increasing by themselves without me doing anything. At first, I thought it was just a visual bug, but I noticed that I could actually use those coins and gems to buy items. However, after I closed the game and logged back in, I discovered that the items I had purchased were no longer there. The coins and gems would increase again, but the purchases were never permanently saved. This issue keeps happening every time I restart the game. Because of this bug, I cannot make permanent purchases or enjoy normal game progress. I believe this is a problem with my game account or the game's synchronization. I would appreciate it if you could investigate this issue and help restore my account to normal. Thank you for your time and support.6Views0likes0CommentsBugs, daily quests, crashes
There are some rewards from daily quests that cannot be claimed.. Yesterday I also experienced a similar thing and the daily quest suddenly disappeared when I claimed it and didn't get anything.. Game always crashes.. And a few days ago my coins also suddenly disappeared to zero without any reason.. I am very disappointed! I'm willing to play by watching advertisements but all I get is a taste that doesn't make me happy.. You get income from me watching advertisements but instead you only give me disappointment and even worse..5Views0likes0CommentsPlants vs Zombies Garden Warfare 2 Quest Script Corrupted
I am playing Plants vs. Zombies: Garden Warfare 2 on Xbox. My game crashed during the Zombie campaign. After restarting, the quest progression became inconsistent. I have already completed the quest progression for all of the Zombie Heroes, so the next step should be Dr. Fizzician’s Top Zombie Quests. Current symptoms: Talking to Super Duper Brainz “Top Zombie” is my active campaign quest, and the quest objective says “Report to next Zombie.” The Quest Tag in the top right of the screen instead tells me to “Choose a Portal!” The waypoint points to the center of the hero portals, but all three hero portals are already unlocked and active, so there is no portal to open. I have tried to diagnose the issue, and force the next quest lines which appeared like this: After canceling the Top Zombie Quest I ignored Super Duper Brainz and headed straight to Dr Zomboss’ Lair, which opened up to the Secret Lair. The red button prompted me to “press button” and it played Dr. Zomboss’ cutscene but did not advance the quest. Dr. Zomboss’s Secret Lair contains a floating yellow exclamation mark, but no NPC is present to receive a quest from. I tried to search for invisible interact triggers and could not find any to advance the quest. I believe the Zombie campaign quest state has become desynchronized due to the crash. Could you please check whether my account progression can be repaired or reset?8Views0likes0CommentsPVZ BFN does not start (Steam)
So, yesterday I bought PVZ BFN and when I went to open it to play, it wouldn't start. It would open this screen and when I clicked it would close and go back to the EA App. It says I need to connect an EA account to activate PVZ BFN on my computer. I have already tested all possible tutorials, unlinked my Steam account from my EA account, uninstalled and installed anticheat and still no method worked. How should I bulgiate this? Is that even sulocionable? I just want to play and make the most of the game, but with this problem it becomes impossible...17Views0likes0CommentsPls help i have an issue
Hello. I play Plants vs. Zombies 2 on Android. I cannot connect my EA account because the date of birth entered in the mobile game does not match the date of birth on my EA account. I don't remember the date of birth I entered when I first started the game. Please help me fix this is6Views0likes0CommentsConstant Crashing
Plants vs. Zombies 2 has been crashing a lot since around May 2026. It has gotten worse, to the point that it is no longer playable. This week, it is the Arena that crashes, but sometimes it is other features. My ipad and the game are up to date. I see other people on the forum who are having the same issue, but I don’t see any solutions. Has anyone figured it out?14Views0likes0CommentsNumber of plants selection
In previous titles you could add to your play collection, up to a total of 8. I'm just wondering if the plan going forward is to have 5 plants. It is a struggle on some levels. Just wondering if that's going to be the case or is there something in the works, maybe its something I haven't unlocked yet. Some information regarding this would be appreciated.4Views0likes0CommentsMy idea for Plant vs Zombies 2 Plant.
Name of plant: Sunny Siren Mint: Spear-Mint Sun Cost: 150 Recharge: 15 seconds Toughness: 350 Damage: 250 Range: Close Plant Food: When Sunny Siren gets plant food, it attracts zombies to attack and uses its power to create a sonic boom that blasts zombies away. Sunny Siren is a plant known for creating sonic booms. She loves talking about how she beats zombies by using her sonic boom to stun and attack them. Sunny Siren can produce different sonic booms and love-attracting plants.17Views0likes0Comments
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