[Pogo] Helpful Threads and Guides
Hi Pogoians, Below, you'll find a list of helpful threads and guides on the EA Forums. 🙂 We'll update these lists with any new helpful guides as we create and find. If you see a great guide or informative thread on our boards and think it'd be a great addition to this space, let us know by tagging me or EA_Rtas. If you have a question not covered in here, use the search bar to find the answer or open your own thread and start posting. Happy Gaming o/ - EA_Lanna ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ How-To Threads [Pogo] How to Contact EA Support - by EA_Lanna [Pogo] How to Report a Problem - EA Forums - Complete Guide - by abbycattx [Pogo] Redeeming EA Gift Cards and Joining Club Pogo - by EA_Illium [Pogo] How to verify and view your Pogo Information on EA - by abbycattx Troubleshooting Guides [Pogo] How to Troubleshoot Pogo Games - by EA_Illium [Pogo] Pogo Graphics Guide - Windows Users - Screen Issues - by abbycattx [Pogo] A Pogo Player's Network Guide - by abbycattx [Pogo] How to Troubleshoot Apple Devices - by abbycattx Avoid Scams! Stay Safe Online [Info] Pogo Emails & Safety - by abbycattx [Info] Reporting Phishing Emails within Pogo Email - by abbycattx [Info] Pogo Customer Service Phone Number - by abbycattx ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ Game Information / Tips and Tricks (Psst, we'd love to feature more great guides, tips, and tricks from the community. If you know your stuff and want to share your knowledge, why not create your own guide?) Merge Academy 🌌Complete Guide to Merge Academy - by abbycattx 💎 Merge Academy Generator Guide - by abbycattx 🦨Merge Academy Sewing Machine - by abbycattx Trizzle 🪆Trizzle Freezing Fix Guide - by abbycattx Canasta Canasta Rules Explained: Your Guide to Playing Like a Pro - by abbycattx Garden Blast Garden Blast: No Return Quest Player Guide - by abbycattx Spades: How to Play Spades Online: Step-by-step Guide - by abbycattx ♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️♣️♦️♠️♥️ Stay up to date on Pogo news Click the links below to visit the Pogo game forums: Announcements and NewsFeed Current Issues Pogo Insider BlogEA_Lanna22 hours agoCommunity Manager48Views1like0CommentsNew: Reporting Phishing Emails within Pogo Email
What's New in Pogo Email Report Message and Block User options! Plus, a new warning at the bottom of each email for us: "Pogo will never ask for you to call or send personal information. Do not call, click links. or send any personal information to Unknown senders" This means: ✅ You can report scammers with one click ✅ You can block them so they can't message you again ✅ Pogo can track and ban scam accounts faster ✅ You can help protect other players and yourself by reporting ✅ All official Pogo support is FREE and never requires phone calls or payment. Don't fall for it. Breathe. Verify ONLY through official channels. Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions. EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns. You can also report through EA Help → Report a player 👺 The Scammer's Goal: Make you panic Create urgency (act immediately or else) Scare you with threats Get you on the phone or email though unauthorized outlets (where they can manipulate you) False sense of help Please protect yourself and our community. Together we create Positive Play!18Views2likes0CommentsPogo Customer Service Phone Number
🛑 There Is NO Pogo Customer Service Telephone Number Pogo discontinued all telephone support several years ago. Any phone number that claims to be Pogo Customer Service, Pogo Support Team or Pogo EA Team is operated by scammers attempting to obtain your information and resources. The Rise of Spoofing Remember when caller ID first came out and you could finally see who was calling? Caller ID names used to be reliable. Not anymore. 📍 Scammers can now alter caller ID names and make the call look like it's from any place - your local area code, a business, even official offices. 📍 They can purchase "burner numbers" - cheap, disposable phone numbers that can be replaced in minutes. If one number gets blocked, they just buy another. 📍 Local area codes don't mean local calls - Scammers can specifically use an area code because you're more likely to trust and answer it. 📍 If you have seen or received a phone number purporting to be Pogo Support - IT IS A SCAM. So, when your phone rings, the number you see might not be the real caller. That's exactly what "spoofing" means. You're not doing anything wrong — technology changed, not you. Scammers are simply taking advantage of it anywhere they can, hoping to trick good people who still trust their phones. How to Get REAL Support for Pogo Pogo Forums: Here you will find other players, Pogo Moderators and Pogo Sconnie willing to assist with various questions. EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials. EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns. ✅ All official Pogo support is FREE and never requires phone calls or payment. Please protect yourself and our community. If you ever see a Pogo phone number posted online, receive an email telling you to “call us,” or visit a website that asks you to call a Pogo number, it is 100% a scam! Legitimate companies do not post random phone numbers on sites that are not their own, email you asking you to call them, or ask you to call numbers from pop‑ups or ads. When in doubt, hang up and go directly to the official website on your own.48Views2likes0CommentsLucky Cat Bingo lagging
Game lagging for many days now, making it very frustrating to play. I did all the clearing cache memory and stuff... still lagging. The problem is clearly on your end. Normally I wouldn't care, LCB is always having such problems and I've stopped playing it for fun, but I want to finish a challenge.AbC5707a34110692 days agoNew Novice26Views0likes11CommentsStalling in Spades
There needs to be a rule about stalling in spades, or make it so you cannot stall or have a stiff penalty. Also, can anything be done about about quiters. These two issues create real problems when trying to play spades in pogo.Lil0532 days agoRising Newcomer7Views0likes0Comments- shey0270wm2 days agoNewcomer6Views0likes0Comments
Claire Hart: Secret In The Shadows Case 21 Chapter 2 - Where to find a gold key?
Does anyone know where I can find the gold key in Claire Hart: Secret In The Shadows Case 21 Chapter 2? This one really has me stumped and I even enlarged the screen shot! Any help is appreciated!Solvedlhlady2004bb4 days agoSeasoned Newcomer41Views1like3CommentsThe old Pogo was much better.
Bejeweled Stars - Winter event is impossible to win. I have been stuck on level 3 since it began. There is something wrong with level 3 - YOU CAN NOT WIN - and it makes no sense - so you can not figure out how to win. I am disappointed with Pogo - I started playing in 1999 - left and rejoined. The old version of Pogo - and the choice of badges - was way better than it is today. Too many pop ups also. Pogo used to be the best game site on the net. Not anymore - It is an inferior version of what it used to be. I feel sad.anne2g_6 days agoRising Newcomer15Views0likes0CommentsPhlinx II game is too difficult to win
I have been a member of club pogo here since the 1990's and always enjoyed it. The last year though it is not fun anymore at least the Phlinx game ,it is too difficult to get past a level now. I know I'm getting older now but I am not lame. Thinking of letting this site go as it is not fun any more. Why make it so hard to get through a level? maybe offer easy med or hard levelsohwhataknight18 days agoRising Newcomer15Views0likes0CommentsPlease don't sunset Quinns Aquarium
Please don't do away with this game. It is my favorite game, and I play it all the time as do many others who I have played and chatted with. I know there are other majong games but not quite like Quinns. Please reconsider the choice to drop it! Cattymiss (Catty)cattyme_Ht8 days agoSeasoned Newcomer50Views4likes2CommentsUpdate Front Page..
Could you please take the November/December games off the front page so that there is room for the January badges...You can't see them at all right now and I - and I'm sure that like me, others like to see them as well, so we can choose the order that we play them in.. Since I have you, this is not important really, but are you aware that a halloween witch has been in the sky when you open Merge Academy for a few years now? I expect that whoever looks after that type of thing has just not noticed.. Thanks for your time, Good2BthePrincesformalyP4lrX9 days agoSeasoned Newcomer14Views0likes0CommentsCome on!
I understand that things change, But, we older members paid membership because of the older games, Bingo Luau to name one. These newer games arent as fun. Please bring more bingo games. Figure out how to bring back some of the older onesjodiyaya9 days agoRising Newcomer12Views0likes0CommentsCard Scrabble Level 4-95 Solution
I found this level a bit annoying and I was required to use some powerups to be able to finish it (which I did shortly after taking this picture). I'm sure someone may find a simpler solution that might require less cards and powerups, but this is my solution.BlueStar198811 days agoRising Rookie16Views1like0CommentsPogo's Negative Patterns & Refusal to Listen
Today, I saw the notice that three games are being retired: A Way with Words, Anagrams, and Quinn's Aquarium. This genuinely came as a shock to me because Pogo just sunsetted a bunch of games semi-recently and because Quinn's was notoriously one of the most popular games. The elimination of games after Java obviously made sense, but with the cries of players everywhere yearning for the traditional game files to be revitalized...Pogo and EA have been extremely passive when it comes to their fanbase. Worse still and yet, perhaps most notably, the newest games are going to be similar to Solitaire Home Story, Viola's Diner, etc. which again, players have been VERY vocal in saying that these types of games are not desired. The stylization is more juvenile, the gameplay tends to be more similar to what one could get on thousands of other sites, and they are all driven by a similar building structure. Rather than getting to play at your own leisure, there are energy requirements and the focus shifts to buying in-game items. Essentially, it seems to be a desperate appeal toward younger generations and gaining more money from in-site purchases. Part of their message included the following quote: "Retiring older titles allows us to focus our efforts on building exciting new experiences and continuing to strengthen the Pogo platform for the future." However, in reading the message, the vast majority of people are constantly noting their plans to cancel memberships (if they have not already). The forums are bursting with pleas wishing for how the site and games used to be. The newer games could just as easily be retired to focus their efforts elsewhere, but they choose older games for some bizarre reason. Even then...Quinn's still had some components of a building-based game, albeit with unlimited energy and a much preferred interface for the majority of us. I cannot fathom why Pogo has to sunset it; they could even just leave it there to play infinitely instead of washing it from the site. There is no resolution to this that I myself can provide, nor anyone else on this platform, I am sure. I more so needed a place to lay out my thoughts, which I know many of you share based on some other posts. The website now holds barely 60 games, many of which are subpar & that players dislike (or may be neutral toward at best). With one game being sunsetted after another - and with such poor, glitchy, juvenile, basic games replacing them - Pogo is shifting to a site that I may no longer yearn to frequent.mwstar1911 days agoSeasoned Hotshot111Views4likes10CommentsThe point of membership?
most games are no longer user friendly, the meaning of a challenge has changed drastically, it seems now a days its about spending more monies to win a game ,even as we have paid membership for many years. When you can no longer win a challenge with whitt there is nothing left, we pay membership to be able to accomplish challenges and have fun ,meet people, right now its total frustration so we cant complete challenges we miss out. this really needs to change . im sure one could cancel membership, play for free because no one can complete most challenges anyway, really no point in paying. When I enter a game its because i want to play, this energy thing is ridiculous, it forces one to have to exit ,when all they wanted to do is play that game, oh but if you want to spend money you can play more, well i paid money each year, but now you (pogo) is dictating (limiting)what games i can play. so not right.pinklacep313 days agoRising Newcomer57Views1like1CommentMatching Moments Feedback - Spend payoff not worth it
Unlike Solitaire Home Story game, the similar new Matching Moments Pogo game is virtually impossible to earn items to help you win your games. You have to spend 3900 coins for the most needed items, which is a ridiculous amount. No other game I've played since I joined in 2010 has required me to spend so much for so little help. Doesn't seem right to bring on a new game that seems to exist only for the money it can earn, rather than the fun and enjoyment of its players. I've played tons of level 121 games and cannot beat it with skill alone. This is extremely frustrating as I'm a senior citizen on limited funds. This game should have some ways to win the items that help you play better via rewards. Game makers please take note.jomawo194514 days agoSeasoned Newcomer62Views0likes4Comments
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