The Sims Marketplace Bug Reports

Report bugs and get support for The Sims Marketplace.77 Posts

Featured Content

[READ FIRST] Compiled list of reported Issues
crinrict
Hero+

'You must purchase Sims 4' error in Marketplace
For the four most recent free maker packs, it's saying I must purchase The Sims 4 first. This doesn't make sense for two reasons: Sims 4 is free, and if I'm able to get into the marketplace to begin ...
natjzajj
New Spectator
2 months ago9 unread comments
Needs More Info
error
mac
maker packs
purchase issue
Views
16likes
Comments
Marketplace is blank
The market place is blank on PlayStation 5, I’ve reset my console and game, restored license and nothing is working just blank white ?
gothgirl020103
Seasoned Newcomer
4 months ago134 unread comments
Needs More Info
error
playstation
Views
27likes
Comments
Maker pack content not displaying in build mode or CAS
I’m experiencing an issue where my purchased content appears as installed and selected in Pack Selection, but the actual items do not show up in-game. I have already tried all the recommended troub...
Na-TASH-trophe
New Spectator
4 months ago66 unread comments
Needs More Info
build and buy
Views
18likes
Comments
Won't Let Me Spend My Moola
Hi guys, so I bought some of the sims moola to buy packs to support some of my favourite creators, HOWEVER, every time I got to try and buy something it freezes on the packs loading screen, I want ...
annieelynn123
New Spectator
4 months ago10 unread comments
Needs More Info
ea app
never cc or mods
pc
purchase issue
Views
9likes
Comments
Game freezes when interacting with the marketplace
I just downloaded the marketplace update on my PS5. When I click on the marketplace, the game freezes and I have to force quit the game. Also, when I click on “Claim your free gift” from the side men...
BAYLA_period
Seasoned Newcomer
4 months ago13 unread comments
Awaiting Additional Reports
playstation
Views
2likes
Comments
[XB] Unable to place items from Home Sweet Home kit
So I spent like $10 on moola to buy the Hydra and home sweet home cc cuz I thought it was cute but wowza it's a whole mess. Items are barely able to be put down. Anytime I try to put something down i...
Dark_fairy7
Seasoned Rookie
4 months ago1 unread comment
Needs More Info
maker packs
never cc or mods
xbox
Views
1like
Comment
[PS] Splendid Canvases (Peacemaker): Maker Pack Missing
I know this issue was fixed with the first two free maker packs but I cannot get the New Weeks Splendid Canvases Maker Pack to show up in the Marketplace Store on PS5. I tried to follow all the origi...
CraZy-gaMer-192
Seasoned Scout
2 months ago6 unread comments
Needs More Info
game menu
never cc or mods
playstation
ui (user interface)
Views
0likes
Comments
Moola Prices Appear Double
Hey, fellow Simmers! I am not sure if this has been reported, but today I discovered in the game that after randomly opening the game, some of the Moola prices appeared double, for example, 300/300,...
thatsme_ever
Seasoned Ace
5 months ago10 unread comments
Awaiting Additional Reports
cc or mods removed
game menu
pc
ui (user interface)
Views
0likes
Comments

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