Forum Discussion

13 Replies

  • Barbara917's avatar
    Barbara917
    New Hotshot
    10 years ago

    @Freggi-Liz wrote:

    Hello @PorridgeSkeletor,

    Unfortunately this is a known issue under Win 10
    Install all the patches of Spore

    http://www.spore.com/patch/archivedsporepatches

    Make a registry cleaning with CCleaner or use  Windows own Disk Cleanup

    http://windows.microsoft.com/en-us/windows/delete-files-using-disk-cleanup#delete-files-using-disk-cleanup=windows-8

    https://support.microsoft.com/en-us/kb/929135

    I hope this will help you

    Cheers
    Liz


    I do not understand how to patch Spore. The link you directed me to says that to patch it I launch Spore however error 8016 prevents me from launching.

  • Anonymous's avatar
    Anonymous
    10 years ago

    This particular error happens before Spore finishes launching.  As such, it never gets to the point where it installs the updates.  I have been unable to find offline update installers, so I cannot patch it manually.  As such, this solution is completely invalid.

  • Barbara917's avatar
    Barbara917
    New Hotshot
    10 years ago

    I have a thread about this in the Help Section of the Official Spore Forum.

    http://forum.spore.com/jforum/posts/list/84442.page

    That forum has a link to where I could download the patch manually. However, patching did not resolve this for me. I see no reason to use CCleaner. My computer is one week old. There is nothing to clean out of my registry. There have been no failed installations and re-installations. There has simply been successful installation of software which does not run.

    http://img.photobucket.com/albums/v481/Barbara917/Spore/SporeError.jpg

    The only solution that I have been offered at this point is to downgrade to Windows 7 which does run Spore. I hope that somehow the message will make its way to EA that Spore simply does not run on Windows 10.

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    10 years ago

    Hey guys,

    Sure, sure Spore running on Windows 10, but mostly affected pc's with an Intel Skylake Processor ,  Asus, Gigabyte.

    I myself use it on Windows 10 Pro, it runs without any problems.

    I share some more useful links on the subject

    This program cannot be executed(8016)". After pressing "Ok" , game quits.
    http://answers.ea.com/t5/Crysis-3/When-I-open-Crysis3-it-will-show-quot-This-program-cannot-be/td-p/4696669


    Here on the German Game News side "4Players", you'll find patches for manual installation.

    http://www.4players.de/4players.php/spieldownloads/Downloads/6851/0/Spore.html

    Make  sure that the game runs under administrator rights

    Good luck

  • Anonymous's avatar
    Anonymous
    10 years ago

    Patched it manually, and ran as admin.  The problem persists.

    If it is a processor issue, there is a possible solution, but it won't work for me right now.  One source said that a BIOS update could fix the problem.  Unfortunately, there are no more recent updates for my BIOS.  Since SkyLake is pretty new, it is possible that Lenovo just has not gotten an update for this yet.  I guess I will have to wait a few more months to play a game I have waited for years to play (seriously, I have had Spore for 4 or 5 years now, and any computer I have gotten with a good enough video card for it to be playable would not run it for one reason or another).

    Actually, maybe the digital version will run properly on XP 64 bit...  Perhaps I can finally play it on my desktop.  Not getting my hopes up though.

    Thanks for trying.  Honestly, I wish video game companies would care more about their customers than about locking down their IP.  When locking down IP makes a game so difficult to play that it gives the company a bad reputation, it is not worth it.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yay!  The digital download version works on my desktop!   Finally!  I hope it will eventually work on my laptop, but I think I can make due with this.

    EDIT: I'll post back here on the results if a BIOS update ever comes out for my laptop.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi, I recently bought a new pc for my daughter and I am experiencing this problem (8016 error), on a windows 7 platform. I have downloaded the patches but as others have already mentioned, I am unable to install them anyway as the game will not launch. Being a non expert on harware/software matters, I'm trying to garner from posts on the site on whether this is due to my firewall (Avira), or whether it is the BIOS installed with my ASRock H110M-HDV/D3 motherboard.

    Spore was a xmas gift to my 10 year old daughter but here I am 2 days later still working on a solution. (please note that the patience of a 10 year old is not great!)  😛

    You mentioned a digital version working on your desktop, but is this not the version that I would have downloaded via the EA Origin 

    Version 9.11.2.10120 - 403336 platform?

    Sorry to all if this is a question already answered for Windows 7 issues..... :-) 

    Cheers, Peter

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    10 years ago

    Hi @MimiGGg123 and Peter

    I'll try my best, I really do like it when kids have no patience. :-)

    A guide how to be updated a BIOS , can be found here ->  ASRock /(ASUS)

    http://www.asrock.com/support/index.us.asp?cat=FindBIOS

    Regarding the firewall ports, Spore uses the following settings.

    This applies to all firewall manufacturer as Avira, Norton Security, etc.

    TCP PORTS:

    80

    443

    18120

    18060



    You mentioned a digital version working on your desktop, but is this not the version that I would have downloaded via the EA Origin 

    Version 9.11.2.10120 - 403336 platform?

    Sorry to all if this is a question already answered for Windows 7 issues..... :-) 

    Cheers, Peter



    Thats okay Peter. Spore works in all versions of Origin, this is only the latest version number of Origin Client.

    If all this does not help, contact  the support inside from Origin, keep an eye on my pic how it works.

    I hope this will help.

    Cheers

    Liz

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yes, the Origin download is the digital version.  If you bought the computer recently, there is a good chance it has a SkyLake processor.  If you have followed the above instructions (disabling all startup options), and it still does not work, see if you can find a BIOS update for your motherboard.  If the computer is very recent, you may find that the manufacturer has not released one yet.  That is where I am sitting with my laptop.

    My desktop worked because it is an older Core 2 processor.  The CD version did not work on the desktop because Spore has a problem with some (not all) Windows XP 64 bit systems.  The digital download did work though.

    I would like to note: Most of the problems I have seen recently are with Windows 10, not Windows 7.  The issues I am aware of with Windows 7 are easier to fix (I can't help though, since I have not dealt with them personally).  The one fix that I recall people claimed to work was running it as admin in compatibility mode for XP.  I don't know about Windows 7 with a SkyLake processor though.

  • Barbara917's avatar
    Barbara917
    New Hotshot
    10 years ago

    After researching your motherboard I see that it is a Skylake motherboard. My best advice would be to make sure that you have updated your BIOS. From my research Windows 10 was blocking the older SECUROM games as well but this appears to have been corrected. It is also possible that Windows 7 could be blocking the games.Try googling Error Code 8016 and Skylake motherboards for more information. Also check out any ASROCK motherboard forums for help from the ASROCK community.

  • Anonymous's avatar
    Anonymous
    10 years ago

    what About disc versions 

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    10 years ago

    Hi @CallOfPoods,

    Even the physical version may be affected if you have a "Skylake" processor
    Perhaps helps this guide, even if the links are outdated!
    https://forum.spore.com/jforum/posts/list/193.page

    If the issue persists, please feel free and contact a Game Advisor

    You can try it on Live Chat, email, or phone

    http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

    1. Click the following link: https://help.ea.com/en/spore/spore/
    2. Make sure you are logged in with your Origin ID
    3. Choose your country (take a look right side upper navigation groin)
    4. Press the orange button below right side "Contact us"
    5. Follow the steps

    \Liz

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hey,could you tell me what i need to do if i get error code 8016 on my win 8 please?

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