Forum Discussion

Re: Duplicates Still DONT give back CREDITS!!!

4,000 credits... like I care... this is what i make in 6 games or so...
I am sitting over 180k credits and i am stuck in my progression since the last update. I am watching other players who dont have the issue slowly getting their levels higher while i can’t do anything about mines.
This is a complete joke. I have rarely seen in my life a company being that inefficient in fixing critical bugs. Ridiculous.

11 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    @DarkKorg  So far the only "fix" is completely starting over with a new xbox live and EA account. Yep the audacity is that this is the only solution at present that actually works. Yes completely starting over just with this single effing game. All with a complete and utter lost of almost 90 days playing history, a lost of nearly 90 days of accomplishments, a loss of pretty much 90 days of ranks for everything, a loss opening crates and obtaining star cards and not receiving duplicate credits, well not so much a loss there therefore, a complete and utter loss of all abilities, weapons, cards, ranks, accomplishments, etc, but yet the "duplicate" credit bug no longer exists.

    (01/17/2018) So far 21 days in, no issues with the credits, but up to 14 milestones were affected from 01/23/2017 till 02/07/2018 , and all were not redeemable until yesterday except only two now are still not redeemable!

  • DarkKorg's avatar
    DarkKorg
    8 years ago
    I would never do that, never, ever. That is just a cazy idea.
    I have hundreds and hundreds of hours of gaming on swbf2. If i had to start from scratch, i would just put the game on ebay or in a trash.
    There is also absolutely no guarantee that doing what you are saying will prevent it from happening again at some point. I have played that game since the beta and i only had the issue appearing after the last patch. I however still believe it has to do with the number of purple cards you reach... i have quite a lot of purple cards. The issue appeared right after 1- the patch 2- the sameday i also updated a card to purple for darth maul...
    I am on PS4 btw.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I would be willing to wager that this bug starts when you either:

    1.  Craft a star card from scratch with credits

    or

    2.  Upgrade a star card with credits

    I have done neither so far and I do not have any issues with getting my credits for duplicates (I am level 29). 

    Is anyone getting credits for only some dupes (i.e. credits for dupes of Heavy cards, but not for Assault cards)?  If the cards are stored separately for each class, I could see one getting bugged, but others still working.

  • Neither of those matter. I was rank 50 3 weeks after launch, crafted the last 8 star cards I was missing, opened numerous crates (had 47 epics when the bug hit me 3 weeks ago)... and recieved dupes of dupes of dupes in crates.

    Im now sitting at 54 epics. Nearly tripled my progression time. And when it started every duplicate has been bugged.
  • Paodok's avatar
    Paodok
    8 years ago

    @dr134  I went back and watched my videos again to see if maybe it was from cards I upgraded. Unfortunately I upgraded so many, I am not sure which I never touched. Maybe this is something that  @EA_David can get that information tot he Dev. Team as a maybe? I know we are all racking our brains to figure it out.

    I re-watched all the videos I created and I have the following data from them.



    Below is a list of items that showed up as duplicate

    Card Types:  Common (C)  Uncommon 💔  Rare (R)


    
Starfighter Assault


    • Bomber             C C U

    • Fighter              C C C

    • Interceptor        C C C U

    • Speeder           C

    • Hero/Villain       C C C C C C C C C C C C C C C C C U U


    Galactic Assault


    • Assault            C C C C C C C C R

    • Heavy             C C C U

    • Officer             C C C 

    • Specialist        C C C C 

    • Aerial              C C C

    • Enforcer          C C C C C C C 

    • Hero/Villain     C C C C C C C C C C C C C C C C C C C C C C C C U U U U U U U

    • Weapon          DC-15LE


    The following cards show a credit amount when the item is flipped over when opening the crate. But then it disappears once the "B" button is clicked and you exit the opened crate.




    Hero / Villain

    Leia Organa - Common

    Luke Skywalker - Common

    Cewbacca - Common 

    Captain Phasma - Common

    Boba Fett - Common
    Emperor Palpatine - Common



    Assault - Common

    Heavy - Common

    Enforcer - Common



    Hero / Villain Ship

    Darth Maul - Common ( x 2)


    Fighter - Common ( x 2)




    
Another oddity happened when I opened the Celebration Crate. Within that crate, the parts didn't show when the card was flipped, but did show when the "B" button was pressed while exciting the open crate.


    
A video opening 80k worth of credits (many examples🙂 - ****** ALSO WITHIN THIS VIDEO - It shows an emote that I had already unlocked "Faceplam" as a "NEW" reward and wasn't counted as a duplicate. This has happened several times before when I opened a crate, but this is the only example. Check the video at 6:16 to view this happening.






    A video of six different crates opening

    A video that shows misc crates opening this should be pre-patch.
    No Sound - Video misc crates examples

    A video that shows Error Code 2,495 and the spam message "duplicate item received "I give up" emote." - This is pre-patch.
    Error Code 2495 VID

    /Cheers
    Paodok

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    This is total conjecture and is probably totally wrong, but maybe this is happening:

    1. You craft a star card from scratch with credits. This card is added to your collection. You continue to get credits for duplicates as normal.

    2. Days, weeks, or months later (depending on the RNG gods) you get a duplicate of the card you created from scratch. Because it is the first time you have received it in a crate, due to a bug, it is also added to your collection erroneously.

    3. Now your collection is bugged, and you no longer get credits for duplicates. Instead, they continue to be added to your collection.

    This would account for why it seems almost random when it starts, and why some people who have created cards from scratch have the bug while others do not.

    If anyone is reading this thread and has the bug without crafting a star card from scratch, chime in. I would be curious to know.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    dr134,

    I have this problem and actually didn't know I could create my own Star Card for events and or for myself until I read this post. 

    Long story short, I don't fit your hypothesis.

    Respectfully,

    TheTurboFan

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Product: Star Wars Battlefront II
    Platform:Microsoft XBOX One
    What is your issue related to? In-Game Store & Crates
    Summarize your bug after your patch 1.2 today I am still not receiving my duplicate credits. this has been going on for me now since before the new year. as someone how buys multiple hero crates a day, as well as loggin hundreds of hours in this game i have now missed out on hundreds of thousands of credits (minimum of 120k credits missing so far, I've done the math) i should have received. please notify me of when you will rectify this as you clearly stated it was a fixed bug in todays patch notes. - DARTH TORTUGAS
    What is your gamertag/PSN ID/EA Account name? DARTH TORTUGAS
    How often does the bug occur? Every time (100%)
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? since 01/01/2018 or before
    What time did you see the bug? (HH:MM AM/PM) all day everyday
    In what game mode did the bug occur? Galactic Assault
    What is your time zone? CTT - GMT + 8:00
    Steps: How can we find the bug ourselves? play as my account and buy a crate
    What happens when the bug occurs? i dont receive my duplicate credits
    What do you expect to see? i expect to get my duplicate credits
    Please select your region North America
    AMD or Nvidia Model Number I dont know

    ahhhhh

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

     Just logged in after update to spend the 98,000 credits I saved up so I could maximize my crates.  I also wanted to experience what it's like to get credits back for duplicates for the first time ever after playing this game for almost 300 hours.  I opened crates one card at a time and it registered at first, but quickly took my credits back once I backed out of the opened crate display.  No fix for me either it seems and I definitely didn't get reimbursed either, as I would notice the how ever many hundred thousands of credits I have missed out on. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    I have been saving video of me opening every crate with my ps4 since the customer service phone call with EA on Friday the 16th of Feb 2018 although I can't figure out hot to send the videos
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    This is also happening to me on the ps4. My psn is DARTH_BANE_96. Please help DICE.

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