Forum Discussion

Re: Raid Lockout - Ineligible for rewards

I mean this is an old post but i have the same issue:

mobile

i can do trumvirate..

but yet i can't queue for rancor

its always locked when i select it.

i ve left and re joined my guild, same problem.

I need a bit of help ☹️

3 Replies

  • Shougmarco's avatar
    Shougmarco
    5 years ago

    still waiting for support....i paid for this game and still no answer

  • ChristophIV's avatar
    ChristophIV
    Hero+
    5 years ago

    @Shougmarco The rules of the forum ask for users not to respond to older posts, with the main reason being that their replies may be missed as seems to be the case here.

    Most of the team are done for the Christmas break, but I can see if I can help. What's your ally code (9 digits found on the bottom of your profile screen or the Allies tab) and your guild name? What is the exact message you get when you try to join the Rancor raid?

    Also are you talking about the Normal Rancor or the new Challenge Tier Rancor that awards Relic 8 materials? If it's the latter, you need Relic 5 characters to enter, but the pop-up message only says 7* characters. 

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    5 years ago
    Additionally, if you leave a guild and rejoin, any in-process raids will be i accessible to you. You must be in a guild continuously before the raid launches to attack and get rewards.

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