Well, these forums are plyers helping players, if you want the actual customer support staff that is paid to do it, you need toncontact them via phone or Skype, Skype works too, and it's free to use, instructions are on swtor.com.
Again, no one in these forums can do anything about a hacked account except point you to where you really need to go, as we are all players that volunteer our time to help other players, and not actual staff, as this forum is set up as players helping players. If you want actual CS, you will have to go through proper channels, instead of yelling at us, when we are not CS staff, and you won't find CS staff here (or most of the time not, and even the official people will mostly point you to the proper channels to use).
Skype is free to use, I believe you change the country setting in it to make the contact free. You can also email them, phone and email are the only ways to resolve any issues realting to your account for security reasons, this game does not and never has provided live chat support (although contacting them via Skype as previously mentioned is pretty close to livechat support).
(edited because I reread OP and saw that ownership can be proved)
Don't yell at us about support, we are volunteers in this forum, here to point you to the correct place to go to fix your issue, and account stuff cannot be done via forum, you have to call or better, email them.
