Unable to login - we cannot complete this action at this time
HI all
Platform - Xbox ONE
This issue is bugging me as online play works for me , the primary ID on the xbox, but neither of my kids can login to their EA accounts. Other EA games work just fine even though with similar or higher age limitations so thats not the issue, Is anyone able to help fix this problem for me , and teh many others that seem to have similar issues ie found whilst trawling the web
Also before anyone offers the two fixes below, The first is what im having an issue with as to connect accounts you need to login on teh box and I tried the second. However this meant I spent a pointless hour across two advisors. The first kept telling me the information I was giving was wrong and when I supplied screen shots to prove it stopped talking to me and i was connected to a second advisor. This second one then told me the inability to login was due to COPA ( a law that is US only and im in the UK , something I mentioned and was told no its world wide) they then then pointed me to forum posts that had nothing to do with my error and ended the whole mess by blaming Microsoft , at that point I politely closed the chat.
Make sure that you connected your account to your gamertag
https://help.ea.com/sv-se/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/
If you still have a problem, you need to contact an EA Game Advisor.
- Brilliant, thank you.
Yes your summing up of my rant is spot on and Ive PM'd you the details
Look forward to hearing from you
Matt
