Forum Discussion

jorhin65's avatar
6 years ago

How do I change my email

This is so frustrating. I'm trying to change my email on swtor.com. I've cleared the old email and entered the new one, and a pop up says:

  • A confirmation email will be sent to the address you've entered shortly.
  • Your account has been updated.

The only problem is that i never receive any confirmation email. I've checked all folders in the new and the old email just to be sure, and nothing. There still aren't emails from when i tried this a week ago. 

I don't feel like subscribing so that support can do their job. What do i have to do to make a simple account change?!?

1 Reply

  • @jorhin65 

    I know email trouble occurs if it is an email used previously for a swtor or ea/origin account and then tried to be used on another account, usually the email fails to arrive.

    See this link 

    you can only really do 1 of 2 things, check the safe sender list or try a different email address (one never used on a swtor or ea/origin account)

    The validation email isn't arriving.

    • Add no-reply@bioware.swtor.com to your safe-senders list.
    • Try entering a different email address. If you're using Gmail, you can use either googlemail.com or gmail.com as the same address, or you can add/remove dots: https://support.google.com/mail/answer/7436150?hl=en

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 48 minutes ago
19,399 Posts