Re: Server lag

Is there anything I can do about my connect speed or is that an iiNet issue?

Of additional note, there are two computers using the modem (simultaneously) in my house. 

@NassikDabak

Lodge a line fault with iinet , only they can assist to get this sorted, is there any noise on the phone line ? if so lodge it as a noisy phone line instead. (quicker to get fixed ....)

You will be a lot happier after they fix this, your download rate will at minimum likely be 5 times quicker

Thank you for your responses and input.  You have been very helpful. And yes, the phone has  background noise.

The NBN isn't scheduled to rollout here until January - June 2019 so I won't hold my breath for that solution.  🙂 

@NassikDabak

let me know how you get on with iinet, they are usually pretty good once you get past the initial call center person.

Least with a line fault you know it can be fixed and internet can get better before 2019 🙂

And yes, the phone has  background noise.

@NassikDabak

Two choices 

1. is ring whoever owns the phone number (if not iinet) , eg if Telstra, line should be covered by a CSG see link , this only applies to fixing a phone line not an internet connection.

2. is ring iinet and lodge as an internet issue

Both ways will get this fixed either way 😉 

The phone is through iiNet.  It was cheaper to get the internet and phone as a bundle. 

@NassikDabak

Give them a call , if the phone is covered by a CSG (if you didnt waive your rights on the bundle) if you lodge it as a phone fault , there is compensation potentially available once past the allotted repair time period of around 48 hours. it can go up to $50.00 a day compensation after 5 days in most cases.....

But this is up to you, lodging the fault as internet whilst doesn't have the same pressure on them, most cases they are pretty good getting it fixed.

For giggles, here's the pingchart with SWTOR running (no VPN)...

(Invisible walls again so I shut it down).

@NassikDabak

Yes I think you will be very happy when they fix the link issue 🙂

Least there is light at the end of the tunnel

iiNet has been called.  Now I wait to hear from a technician to come and check things out. 

@NassikDabak

That is good news , thanks for letting us know.

Hi,

You may have iiNet Modem Problem or Your iiNet modem not working properly. This thing will also happen with me but don't get frustrated you can either take the help for iiNet Support Team or You can change the modem. Apply this you will definitely get the benefit.

Thanks

@alexsmith19610 the URL you included didn't seem to lead anywhere, so I've edited it to the official support site I found.