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Re: Can't run the game anymore from Steam after linking Epic with Origin

Hey everyone, 

We are looking into the issue if you own the game on Steam and then add it on EPIC. 

No new updates with me but we are still investigating the issue. 

Marking this as solved just to highlight that its being investigated.

/Atic 

17 Replies

  • @EA_Atic 

    I contacted the Epic Games Store and requested a refund, so that they remove the game from my library. The problem with that is, I do not own the game on Epic Games anymore, yet it's still in my library, and it's also still linked to Epic Games on orgin. I can't open the game now, because, even though i can launch it from the epic launcher, they took down my game authetication code, so now the Epic one is Invalid, and I have also no posibillity to get one from steam. 

    But I wrote that to the helpcenter in Epic Games, still waiting for an anwser.

    I also tried reinstalling orgin and Battlefront while Epic took down their version on my account.

    I hope this Information is somehow helpful 🙂

  • @EA_Atic 

    So I bought Star Wars Battle Front II - Celebration Edition, a couple of days ago.(see attached image) In order to play it, i needed to install ORIGIN, didn't even know what the fook was that.

    once i installed it, i needed an account, but i didn't have one. So i "borrowed" my sister's. 

    Fast forward to a day ago when we found out that this game was free on EPIC GAMES, she decided to get the game. 

    Sooo noowwww the problem is............ Why does this stoooopid ORIGIN APP saying i need an ACTIVATION CODE when i bought this game with my hard earned money? All i wanted was just to enjoy this game on my days off from work. 

    Like didn't your team/a team think this through or sumshiiiit when you guys decided you were gonna make it free???? like seriously I'm foookiiin dumbfounded here.

    I'm hoping you can help me since well, this is your guys' job 🙂

  • i dont know if this is normal but i even though i had my epic games version deleted effectively,ι see battlefront twice in origin as epic games version.

  • grynn's avatar
    grynn
    Seasoned Vanguard
    5 years ago

    @SkywalkerTheOnelol, so even removing Epic version doesn't fix the issue great. You still can't launch Steam version right? 

  • For some unexplained reason i managed to reactivate my steam version to origin,and asked me to resync my cloud saves for this to happen,i did that,i even played 2 matches with steam,but now i get this error message,i hit verify the integrity of my installation files and still says that.Though the above problem remains,even though i activated that from steam again it doesnt appear as a steam game but as an epic game,and deleting the game from epic,unlinking the origin and epic games didnt change the icon .

  • @grynnU can revoke ur epic license but ur stem license will not back bcz its already gone. thats why EA supporters r telling not to revoke epic from origin

  • grynn's avatar
    grynn
    Seasoned Vanguard
    5 years ago
    @DreamCatchXD Alright thanks for the warning. I don't wanna revoke my Epic license anyway, as I'm planning to use it after my EA Play membership.
  • Cekici316's avatar
    Cekici316
    5 years ago

    i have a issue that i bought the game on steam i was playing since i got it from epic now when i open the game from steam origin says it need redeeem code but i have the game on my origin library

    also got in epic libraby

    it happened after i miscclicked the game from epic

    but my saves havent gone so i can play the game so what now ? okay i can play the game but why i cant open the game from steam? is because that my origin account is connected by 2 platforms

  • DreamCatchXD's avatar
    DreamCatchXD
    4 years ago

    Guys EA's Game team is working on this and I told not to revoke ur epic ac.. they said we have to wait some time and they will notify us from ur email which is linked with ur steam origin a/c.. 🙂

  • povidek's avatar
    povidek
    Rising Novice
    4 years ago

    Still nothing. 

    Unfortunately, Support Epic is not even able to completely remove the game. After refunding and removing the game separately by support, it still shows as installed and can be linked to Origin account. When I click on Epic (refunded, uninstalled, removed game) - Origin opens and activation box. When I click on Steam - same situation.

    Confusing situation. Like some kind of (Bermuda) triangle. My game is gone.

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