Re: Subscription Issues - 2020 (non steam)

@fanki88 

The standard 30 day retail code from origin can only be applied to a swtor account once , this applies if the old box retail key was applied too.

You are best to give swtor support a call they should be able to manually apply the game time to your account once you provide them the code so they can verify it on their end.

https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support

called EA said that everything is fine with the account you need to write it in support of SWTOR how and where to write and what???

@fanki88 

EA support is different to Swtor support, You can send an email to support@swtor.com (be sure to provide the code) but they may require you to call the numbers i linked in the previous post

When i enquired with swtor support they did say calling is better

I'm just from Russia and I don't know English well I can't speak I write with a translator and what should I do I went through the SWTOR website to the support service and didn't understand anything there please tell me how to be where to write!?