Forum Discussion

Westo2d's avatar
8 years ago

Receiving One Time Password Email, but the Password doesn't work

So after a long hiatus, I came back to play this game, the first time I played it made me do a one time password and everything went fine, but everytime I have tried since, it asks me for a one time password again.

I receive the email everytime with the password,

go to enter it and it says "your answer was incorrect, please confirm your entry"

I have tried multiple times, both typing them out myself or copy pasting them.

1 Reply

  • @Westo2d

    The One Time Passwords last about 15 minutes before expiring and becoming invalid.

    What I'd recommend is to delete any old OTP emails you have, wait 15min and make sure no more have arrived (delete them if they do), then log in again and wait for the fresh OTP.

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