Forum Discussion

Re: Issue loging into Web store

Please make sure you are using the email linked to your SWGoH account. If you use a different email, you will end up in the "retry" flow. 

If you end up in the "retry" flow. Try to log out from ea.com and try another email.

3 Replies

  • Belectri's avatar
    Belectri
    Rising Rookie
    2 years ago

    I can login to the webstore on my pc but not on mobile. I mostly play on mobile can't even connect to the pc beta but that doesn't bothe rme as much.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    Our team rolled out a hotfix to change the login functionality. Please try to log in again. If you are reencountering the loop, it means the email you're trying to use is not linked to SWGoH.

  • Apocalod's avatar
    Apocalod
    2 years ago

    I’ve been using the same email to log into the webstore for about a year or so now. But you’re telling me that I’m using the wrong email now? Why was it the right email before? I’ve done nothing different. The only difference I see is that you guys changed the store. 

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