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kaarlesjo's avatar
kaarlesjo
Rising Novice
2 months ago

Did not recieved any content when buying Depa Billaba Bundle 2

I bought the "Depa Billaba Bundle 2" but I did not recieved any content in the bundle.

The transaction has been completed from the bank.

Anyone else having this problem?

What can I do to get the content or the money back?

Best Regards,

6 Replies

  • I reached out to them earlier today. So no replay there yet.

    Ally code: 129-443-122

  • kaarlesjo's avatar
    kaarlesjo
    Rising Novice
    2 months ago

    So I got a reply form "Takatiba" on EA Help. He says i got 4324 crystals instead.

    I bought a package with 30 shards of Depa, 5 Omicrons + some gear. 
    And with those shards I am able to complete some levels on the ongoing Depa event.

    Very nice support when I decide to spend money on the game...



  • Decided to also buy the same pack for Temple Guard, and guess what happened. 
    Same thing of course....

    So any updates about these to get the refund?

    No answer now from EA help in more than a day.

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