Re: Loading households returns me to world map

No error codes or messages come up. Whenever i select a household the normal wait screen and loading bar appear but as soon as it finishes loading it simply reverts to the world menu again. I normally just resume play from the main menu so when this began I tried loading saves from the main menu to play but they all do the same thing.

@mamdragon415 

It's sounding like you may have corrupt save files in this case- can you try starting a brand new save file and let me know if the same issue occurs there? 

How do u make a new file on Xbox because the same thing is happening to me but with an error code?

Hello @2315644 

What's the exact error code you're seeing when this happens? 

Ok so it’s 132:d48fca5d:33b9a943

@2315644 

Thanks, it sounds like you may have a corrupt save file- let's try a brand new save to see if the error persists there as well. 

To start a new save file, from the main menu of The Sims, you'll select the "New Game" option. 

Is that all I have to do is new game? What do I do next???

@2315644 

Test the new save file, and let me know if the error pops up there as well please 

Oh are u saying test the new file with the same household with the error code or test with a new game with new household like with my other households because when I click on my other households to play them it works perfectly but when I do a new game it’s still an error with the same household but with an different error code because this time I moved the household into another lot but I did do a new saved household in the same lot that the other error code was giving me and nothing that I have tried still worked 

@2315644 

You need to start a brand new save file (not a new household within the same save file) and test this with a brand new family. If you see any error codes on a brand new save file, please let me know. 

Oh so how do I start a brand new saved file?

@2315644 

From the main menu of The Sims, instead of clicking on Load Game, or resume, you're going to select New Game. This will load a brand new save file, and you can create a new family to test out. 

does the new family have to be new or can I put the same family in there?

I think I found out what it is I think it’s my house it’s self I don’t think it’s the household.

Thanks for not responding it’s been a month I tried asking u a quick question but nvm I guess

@2315644 

Apologies for the delay on this.

If it's the house that's causing the issue, try bulldozing and replacing this lot, or placing this house on a different lot instead.