Re: The Sims 4 on Console - Feedback Thread

Hello to all. 

   I done multiple searches with multiple keywords before I posted anything, nothing even remotely close to what I was looking for came up. I don't know if this website is malfunctioning or its programming doesn't recognize the words I used. I guess it is another issue that I'm running into. I'm not sure, but your search engine gives me nothing, so I'm posting new topics, it is the only reason that I started a new topic. Help me?

   A good day and my best wishes to all. 

Hey @EA_Cade 

I have posted my issues about the photos and pets turning black to these threads you linked, but some of these threads are very old one is from 2019 and no one from the team as even answered there, only other sim users who have also has this issues from long ago, I would like to ask if the photos going black will be looked into at all, as I'm reframing from playing with my main households that I know have a lot of photos and lots that I have left photos on like wedding places, uni halls and even my hero of strange ville at the local bar, all these places have photos memorys of my sims, who got married, heros and who grand from uni, I fear I have lost these photos for ever so I'm scared to even log into them places as I feel if I see them black then that's it there gone forever, will this be looked into at all and soon??

The patch today fixed the issue with the game speed increasing/decreasing when using free cam and zooming in and out. However, it still happens when you try to clear all notifications. Also in build mode, the search bar is still coming up evertime I hit undo.

Hi! I just posted on the other thread but perhaps I should have posted on this one. I play Sims 4 daily on my Xbox S. I own every pack. But I dread updates and SDX. They always affect my gameplay in some way. The Oct 31, 2023 really caused problems with my ongoing gameplay. 1. All photos and paintings went black or blank. I had a lot of photos of their wedding growing family and grandparents who are no longer living. 2. Two of my sims can no longer celebrate holidays because the tab with the ballons has disappeared. There is nothing there. 3. Satisfaction point rewards show as not purchased. The blue dot stays even when purchased. I.e, frugal, storm chaser, etc. 4. One of my sim’s romantic conversation bubbles for their spouse is now the ones when they first meet. ie, are you single? What are your romantic interests? etc. If course I cleared everything I’m my Xbox. Nothing helped. Any way any of the issues can be fixed?

Hi! I just posted on the other thread but perhaps I should have posted on this one. I play Sims 4 daily on my Xbox S. I own every pack. But I dread updates and SDX. They always affect my gameplay in some way. The Oct 31, 2023 really caused problems with my ongoing gameplay. 1. All photos and paintings went black or blank. I had a lot of photos of their wedding growing family and grandparents who are no longer living. 2. Two of my sims can no longer celebrate holidays because the tab with the ballons has disappeared. There is nothing there. 3. Satisfaction point rewards show as not purchased. The blue dot stays even when purchased. I.e, frugal, storm chaser, etc. 4. One of my sim’s romantic conversation bubbles for their spouse is now the ones when they first meet. ie, are you single? What are your romantic interests?

etc. If course I cleared everything I’m my Xbox. Nothing helped. Any way any of the issues can be fixed?

@gnosticabyss I don't mind at all, in fact I should have added this for you too, it explains all about how to post in the bug forum:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/td-p/7368632

I had a look and found an existing bug report for your calendar problem here:

https://answers.ea.com/t5/Bug-Reports/OPEN-S-Holidays-Only-Appearing-for-Three-Sims-in-Household/td-p/13153076

So all you need to do is go to page 1 and on the very first bug report click the Me Too button. You can add a Reply too and it should immediately give you a bug template to fill in, but sometimes it doesn't. If it doesn't give you the bug template to fill in here's a blank one to cut and paste into a reply, I've filled a few fields in for you already:

Product: The Sims 4

Platform: Xbox Series S

Which language are you playing the game in? 

How often does the bug occur? (Delete as appropriate) every time 100%, often 50%-99%, occasionally 10%-49%, rarely 0%-9%

What is your current game version number? 1.82

What expansions, game packs, and stuff packs do you have installed? 

Steps: How can we find the bug ourselves? 

Have you installed any customization with the game, e.g. Custom Content or Mods? On console never used.

Did this issue appear after a specific patch or change you made to your system? Yes

Please describe the patch or change you made:  Patch 1.82

When there's a bug in your game that you can't find a report for, go to the Sims 4 and then Bug Reports and select New Topic and start your own bug report, just one per issue. If it already has a bug report you didn't find, that's fine someone will probably merge it with the existing one for you.

If you click Subscribe to Replies in the bottom right hand corner you'll find out when it's fixed and when other players add comments and tips to work around the bug.

If you're not sure of anything just ask, good luck.

You are awesome! Thank you so much for all your assistance. I read all the reports on the calendar bug. They were all for Mac and PCs. I’ll let EA know that it also happens to Consoles. Hopefully it will help them fix the problem. Here’s hoping. 😀

My butler has been changing to somebody new when I leave the lot and come back. The prior butler will still be there too so there is overlap. I miss the one I had before the glitch!