Re: Disabled EA account that doesn't get fixed
When the swtor account was created, a linked ea account was created using the same email address, that linkage is permanent
changing the email on the swtor account or the password on the swtor account has no bearing on the linked ea account, as that account can use a different email and password as they are now independent of each other
The linked ea account showing a disabled ea email address in the purchase history page says that the linked ea account was disabled and data wiped due to no usage
Whilst the original email address has been removed from the linked ea account, it can be used to restore the linked ea account by using that email to do a pssword reset on the EA account side not the swtor side
The only caveat is if that original email has been placed on a different ea account recently, in that case that email needs to be removed before being used , this is mentioned at https://help.ea.com/en/help/account/close-ea-account/#:~:text=Restoring%20deleted%20accounts&text=If%20you've%20created%20a,account%20with%20a%20password%20reset.
however if you cant resolve it, calling swtor support is best as they can see the linkage and put a new email address on that linked ea account, so you can purchase on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country/td-p/12368405/jump-to/first-unread-message
