Re: Sims 4 game won’t load household Xbox

@zina1012 

Thanks for that info, let's try the following as well:

1. Turn off Your system completely, let it sit for a few minutes and power it back on. 

2. Make sure your game is up to date. 

• Go to the PlayStation home screen. 
• Highlight the game you're playing and press the Options button on your controller.
• Select "Check For Update" and install any updates that are available.
• Restart the Console completely.

3.  Make sure your console system software is up to date. 

• Select Settings at the top of the PlayStation home screen.
• Choose "System Software Update" and allow any system updates to install.
• Reboot your PlayStation.

4. Uninstall and Reinstall the game:

• Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
• Select a game or application.
• Set check marks beside the data you wish to delete or Select All.
• Select Delete > then OK to confirm your decision.