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Re: [FIXED] Items Removed pop-up appears when no items removed (1.77.131)

Crayola4321
 

Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? this is the fourth time
What is your current game version number? 1.96.365.1030
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats and Dogs, Island Living, Discover University, Snowy Escape. Outdoor Retreat, Spa Day, Vampires, Jungle Adventure, Realm of Magic. Perfect Patio, Cool Kitchen, Vintage Glamor, Bowling Night, Paranormal. Holiday Celebration Pack, Grim's Ghoulish Guitar.
Steps: How can we find the bug ourselves? Start a new game, place your first sim, go to the manage households tabs and start looking at existing families in the worlds from the menu and loading them in CAS to save them. (I messed up my game by accidentally turning on neighborhood stories, so I was getting replacement families from a new game save).
What happens when the bug occurs? a notification that unowned items have been removed.
What do you expect to see? No pop-up. I wasn't even in a lot, the only lot I had visited was Bargain Bend, and I was only there to place a sim. I left Bargain Bend empty.
Have you installed any customization with the game, e.g. Custom Content or Mods? No.
Did this issue appear after a specific patch or change you made to your system? Yes. The issue happened for the first time after I purchased Escape, Jungle Adventure, Bowling Night in a bundle.

You should be able to find the issue in the game save I'm going to submit right away. It's a brand new save, I literally have changed nothing from the new game state. I placed my first sim in bargain bend, and went straight to the world screen and from there to manage households. I was in CAS for most of the whole ten minutes this save has existed.

I'll edit this link soon to add a link to the save game files.

Edit: link to save files and the picture below. The files are in a sub-folder, 'items removed bug second post'  https://1drv.ms/f/s!AjkyUGcx0_64iIYcitdP6XvhkkalyA?e=m822Rh

Edit 2: I forgot to add that before I started playing about 3 hours ago, I repaired the game.

Edit 3: I investigated the new game save and figured out the likely problem. I loaded the save, got the same message when I went to go look at Vlad, and looked at his clothing. Then I exited without saving, reloaded the save again, and looked again. I got the message all three times, and Vlad's seasonal clothing was different.

I believe the game attempted to get Vlad's 'Hot Weather' and 'Cold Weather' outfits from 'Seasons', which I don't own, and that since the issue started happening when I bought Snowy Escape, the bug is probably part of that add-on.

Tbh, I'll probably never own Seasons, because I'm Canadian, and the Sim's 4 balmy, heavenly, eternal summertime is very appealing to me. Also, when I see cold weather in the Sims 4, I imagine Canadian winters, and Sims4 winter clothing options, especially for kids and toddlers, give me the heebie jeebies. TLDR: I'd love if the game would not look for Seasons apparel and choose from what already exists.

13 Replies

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  • This happens to me all the time since getting the Growing Together expansion pack 

  • ChloeYYZ's avatar
    ChloeYYZ
    New Adventurer
    3 years ago

    This is also happening to me. I created a new save with new sims and I’m still getting that error. None sims have the Kleptomaniac trait (I have MCC installed and it cleans it from generated sims) and I built this lot. It always says that ONE or more items may not be installed and that ONE build mode item has been removed. 

    Could this be the game reacting to the loose tooth thing?

  • merrysimmaker's avatar
    merrysimmaker
    Seasoned Veteran
    3 years ago
    @ChloeYYZ totally off the subject but what a great idea to use MCC to remove that trait. I never even thought of that!
  • TheSimsDirect's avatar
    TheSimsDirect
    Icon for The Sims Team rankThe Sims Team
    3 years ago

    Hello.

    We would like to collect more information about this.

    • Are there certain gallery lots/rooms that have this issue?  (Specifically the "One Build Mode item has been removed" message)
    • Does someone have a save from before the Infants patch (that also has not been saved after the Infants patch) that has this issue?  If so, would you be willing to share it?  Instructions here: https://x.ea.com/74420 
  • CathieCMR's avatar
    CathieCMR
    3 years ago
    @TheSimsDirect I believe this house from the gallery was giving me that one build mode item has been removed message. It's been a while, I moved my sims out of the house, built one myself in another town, and haven't had the issue since but this was the save I posted first to this thread. It was after the update and expansion release, but I believe before the first patch that followed. https://drive.google.com/file/d/1L84UlNG2TNUDVkbZxqXd-zPilXJ3WiIJ/view?usp=sharing
  • RiahPayge's avatar
    RiahPayge
    3 years ago

    Hello @TheSimsDirect 

    I don't really see much consistency for specific lots I get the error on. I don't really use gallery and I'm not much of a builder so I generally just use premade lots. I've seen the error pop up on empty lots, premade lots in regions I've never traveled to, lots where build is disabled like an NPC's home or the hospital. I've often see it show up after exiting CAS and reloading a lot that had previously loaded without issues. Because of this, I have a feeling the error is tied to an ambient effect or an object spawning somewhere in the region.

    I also notice it pop up the most in the evening/night, though this may be confirmation bias because that's when I do the most traveling.

    I can provide a save for 3/13, which I believe is prior to the patch.However, I don't recall seeing the error prior to 3/14 so I don't know if this will be helpful or not for whatever you're looking for. I can provide earlier/later saves as well if you'd like.

  • ChloeYYZ's avatar
    ChloeYYZ
    New Adventurer
    3 years ago

    It was a life saver during the height of the NAP debacle. I went into a community lot I built and it looked like a store the day after “Black Friday” shopping. 😂

  • dulosis101's avatar
    dulosis101
    3 years ago

    I've been consistently getting this error since the Infants update after moving a family onto a new lot (EA build - 2-4-2 Wakabamori, turned into a residential lot and lightly edited; previously I was in a Conifer Station apartment and not having the error). Today, when I opened the game, I got the load-in ~introduction/first time install~ post for Growing Together, which I purchased the week it came out. This time when I loaded in, the "items removed" included all of the early purchase bonuses. I restarted the game with all mods and cc disabled, got the error again, and still do not have access to those early purchase bonuses. I bought Growing Together through Steam, and my steam account is linked to my EA account.

  • I wonder if others did any preorders of packs and have this error. Like the sims is against giving people what they should have because of pre-order or it struggles once updated to think you preordered after that. I know I have done some pre-orders of packs and I get this error. Nothing is missing and it keeps happening when I load into a lot. 

  • RemixBeatz's avatar
    RemixBeatz
    3 years ago

    I am having this issue within 2023 after the infants update. Most likely from the most recent update. I removed mods and played vanilla and the pop up still came up. @TheSimsDirect 

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