@Sims_Lover14333 Trash the shortcut; it's broken. If you'd like to create another one, you can find TS4_x64.exe in the game's program files. Unless you changed the default install location in Origin, the path will look like this:
C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin
Right-click on TS4_x64.exe and select Send to > Desktop.
Thank you for the reply. Hold on I'm going to see if it works!
I made a new shortcut and tried clicking on it but nothing happened. The game didn't start up.
@Sims_Lover14333 Is Origin set to run Sims 4 in 64-bit mode? Open your Origin library, right-click on the Sims 4 icon, select Game Properties, then Advanced Launch Options, and make sure the 64-bit version is selected from the dropdown menu. If you don't see it, right-click on the Sims 4 icon and select Repair, then look again.
@puzzlezaddict Yes, its set on 64-bit mode.
@Sims_Lover14333 Strange, I don't know why the shorcut wouldn't work. What happens if you double-click on the TS4_x64.exe directly in the Bin folder? If that doesn't work either, do a game repair (described above) and try again.
@puzzlezaddict Ok, i'm going to try it.
@puzzlezaddict I tried clicking on it in the bin folder but it didnt come up and i just went to repair game and it keeps stopping repair at finalizing. Im going to restart my computer and try again.
@puzzlezaddict The game just finished repairing and i tried clicking on it again but sadly didn't work.
@Sims_Lover14333 Okay, so you can't launch TS4 from either a shortcut or its .exe, but can you launch it from the Play button in Origin? If so, try right-clicking on the .exe and selecting Run as Administrator.
@puzzlezaddict Yes and by clicking Run as Administrator, do you think it will affect my Sims 4 folder?
@Sims_Lover14333 No, it won't affect the folder. Running as an admin just ensures that the app gets to run with full permissions, or at least it should if there's nothing else blocking it.
If you want to be extra careful, you could move your Sims 4 game folder out of Documents\Electronic Arts and onto your desktop. The game will create a clean folder with no content the next time it's launched. That way, you can experiment all you want with the clean folder in place, and then you can put the old one back when you're done.
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