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Re: Sims 4 Won't load

@Ms_pringles1  Does your computer run Windows or macOS, and which version?  I can move this thread to one of the Sims sections for game-specific help.

In the mean time, please move your entire Sims 4 game folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to that folder yet, just see whether the game loads and you can start a new save.  (Your existing content will be intact in the old folder but not loaded by the game.)  Let me know either way.

3 Replies

  • Ms_pringles1's avatar
    Ms_pringles1
    6 years ago

    It runs on I think windows 10. And I tried to redownload the game completely and it worked once but took ages to load I'll probably play it again tomorrow so let's see if it sticks and if not I'll try that. Thank you 🙂

  • CYhobbs924's avatar
    CYhobbs924
    6 years ago

    You helped me in another thread with this same problem.  I got the game to load, but no previous content.  We tried to move mods but it either doesn't load or the game goes back to not starting again.  How do I know what to move and when?  My daughter has a lot of MODS and would like to get her info back.  I would appreciate any help!

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