Forum Discussion

Re: Can't access gallery?

@uncreativeirene   A couple of things to try:

Delete the localthumbcache.package in your The Sims 4 folder  (always do this when troubleshooting; I delete it every time I quit my play session). Deleting the cache is necessary after removing mods and CC. 


Removing your mod folder is not the same as doing a full factory reset. Here is how to do a factory reset:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

Clear your browser cache

EA tips if you have connectivity issues:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-community-gallery-won-t-connect/m-p/6888102/highlight/true#M116471

No RepliesBe the first to reply

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,053 PostsLatest Activity: 5 minutes ago