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Re: Error code 132:d2257d11:c2711439

@Han2807 Can you load none of the families in your hood or only is only a specific neighborhood affected ?

Do you have any lastException files in your documents folder ?

If so, please copy/paste the content to a post.

7 Replies

  • Han2807's avatar
    Han2807
    5 years ago

    @crinrict so I have 5 files of lastException in my documents folder. The error just happens with the main family that I use to play. I tried to play with other families in the same neighborhood and they work perfectly! Idk if any of my cc is causing this problem. However, when I try to play with other saved families in a new game, it works perfectly. 

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Han2807 It's probably something about the house. The LastException might have a hint.

    Can you close the game, delete the ones you have now, start game, trigger error and check if there's a new file. If so, open it with a text editor and copy the content, then paste it into a post here.
  • Han2807's avatar
    Han2807
    5 years ago

    @crinrict Sure! here it is, and thank you for all the help!

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>9654cc846635d93c5f6cc97b</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-24 13:18:43</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><categoryid>__init__.py:247</categoryid><desyncid>9654cc846635d93c5f6cc97b</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [f88c8d043bef1148.8eaf13de]. JointNameHash [0xf474a36b]().' (KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [f88c8d043bef1148.8eaf13de]. JointNameHash [0xf474a36b]().')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 564, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1496, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 188, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 143, in finalize_portals&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 151, in _refresh_portals&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 269, in _add_portals&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 288, in _add_portal_internal&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_data.py", line 447, in get_portal_instances&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_data_animation.py", line 70, in get_portal_locations&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_data_animation.py", line 44, in _get_arb&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 1140, in set_actor&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\caches.py", line 131, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\base_object.py", line 747, in get_anim_overrides&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 1384, in _anim_overrides_internal&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\slots.py", line 113, in get_surface_height_parameter_for_object&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\slots.py", line 291, in position&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\slots.py", line 284, in transform&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\slots.py", line 276, in location&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\native\animation\__init__.py", line 247, in get_joint_transform_from_rig&#13;&#10;KeyError: 'get_joint_transform_from_rig: Joint name [(null)] was not found in the specified rig [f88c8d043bef1148.8eaf13de]. JointNameHash [0xf474a36b]().'rtim=0&#13;&#10;Client Session Time: 64.05&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,84,43866&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.15.6 (Build 19G2021) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
    </root>

    Edit By Crinrict: Added Spoiler Tags

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Han2807 i see your game is modded. have you tried without mods ?

    Do you have any cc furniture in that house ?
  • Han2807's avatar
    Han2807
    5 years ago
    @crinrict Yes, I have cc furniture in that house, and I also tried it without the cc and it works perfectly. But I have tried the same cc in other another game save and until now they are working fine.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Han2807 Maybe it's some kind of combination that's making it not work in that particular save. It's hard to tell from the LE what it is. Maybe try them room by room to narrow down which one is causing it.

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