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Re: Cannot change natural born teen eye color

@MsNevaMoore Did you also remove the cache files after removing the Mods? Do you have any CC? Please try the following to see if it helps:
Try moving your Mods folder to your desktop (this way the game will create a clean, fresh folder) and delete the localthumbnailcache.package file, plus delete any other folder in the "The Sims 4” folder with the word 'cache' in the title.

Also, please check this bug report to see if you think it's related to your issue. If it is you can post there, and we can even check on merging this post into that one if you think it's the same thing and you let us know here:
https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-ROM-V-Born-Spellcasters-don-t-have-Occult-Face/m-p/8201241#M104523

Please let us know how it goes.


SheriGR ☕ –  I don’t work for EA.
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8 Replies

  • I do have CC and I did not delete the cache. I will try your suggestions when I get home.

    As for the bug report, I don't think it is the same thing. For them, they still had human eye color options. I had none. I didn't check for facial features, but I will do that later as well.

    Also my sim was born a human with the Weak Bloodline trait. I cheated them to be a spellcaster when they were a child sim.

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @MsNevaMoore Thanks for the update!

    When you try the directions please make sure you drag the whole Mod folder to the desktop so that your CC is also removed (plus saved for later and testing on your desktop), so the game makes the new clean folder... plus remove the cache per directions before re-starting the game. That's the only way we can find out if the Mod remnants or the CC was/is affecting it.

    I look forward to your update on how it goes!

  • This appears to have been a mod issue, because clearing my cache and removing my mods folder worked 🙂

    I added back my CC and it all works perfectly. Thank you for your help!

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @MsNevaMoore  You are so welcome! Happy simming! 🙌


    SheriGR ☕ –  I don’t work for EA.
    Me Too – if you also have this problem – first post on thread has this button

    XP – for helpful comments (& to help others 'level up')
    Mark As Solution – to help others find the answer to the issue now & in the future

  • xxamity0parkxx's avatar
    xxamity0parkxx
    Seasoned Novice
    6 years ago

    Do you know which mod was the one causing the issue? I have the exact same problem in my game: new aged-up teen spellcaster, but no ability to change her eye color (no swatches or categories to select eye colors for it show up, only the shape of the eye) while the rest of the family is just fine.

    I'll of course try a 50/50 tactic too, but knowing even just the type of mod (was it a cas mod like cc eye colors or a gameplay mod, etc.) that was bugging yours could help save me some time <3

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @MsNevaMoore Could you possibly list the mods you removed for @xxamity0parkxx? This would help our to see which Mods are in common (please see the comment here by xxamity0parkxx). Thanks!

  • MsNevaMoore's avatar
    MsNevaMoore
    6 years ago

    Sorry for the late reply.

    The mods I had:

    weerbesu's More Columns In CAS, Improved Autonomy During Loading Screens, and No Empty Venues When Arriving

    Zero's Only Spellcasters Go In and Out of the Portal

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @MsNevaMoore Thank you for adding your information. This could also be helpful for others who reference the thread. 🙌

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