Yes, I can see my cursor but it doesn't move. It freezes immediately when the loading screen starts. Then it reaches the home page where you can see all the exapansion packs and whatnot. The animations there work perfectly. I completely removed all Mods and restarted my game.
I don't have any other mouse. I'm not sure what mouse trails are. I can't move to open main menu. The only way for me to exit is to restart my computer
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Hopefully this helps 🙂
@crinrict I'm currently using my trackpad on my laptop. I had a USB mouse but it died months ago. Haven't used it since then. I'll try updating my drivers..I'm not entirely sure how to do that correctly...
Edit: Nevermind, I found some instructions 🙂
Edit #2: I tried to update but Windows says that it's already up to date. I'm going to try uninstalling it and resetting my PC to see if it makes a difference. If not, I'm not really sure what to do afterwards.
Edit #3: Didn't work...
(Multiple posts merged by CM).
I tried updating the drives. This is my DxDiag report. It's still freezing when I launch the sims.
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