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Re: Sims 4 Not Reading Game Files

@FBGSFM4  Here's how to create a new Windows account:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

To be clear, you want it local (no attached Microsoft account) and admin (full rights).  Once you've created it, launch Sims 4 once and confirm it's reading the correct user folder.  If not, stop there.

Otherwise, go back to your current account, which will still be intact and usable, and move any files you want to transfer into C:\Users\Public.  You can copy or just drag and drop; it doesn't matter as long as you don't delete anything.  This folder is accessible from your old and new Windows accounts.  So you just need to go back to the new account and grab the files from Public, then place them in the appropriate locations within the new account.

Since you only just bought this computer, it's possible there was something wrong with how it was initially set up, whether when you did it or how the setup process was configured.  In cases like this, it's definitely better to just start with a new Windows account you make yourself because you never know what other problems might be lurking.

2 Replies

  • FBGSFM4's avatar
    FBGSFM4
    3 years ago
    @puzzlezaddict So I made the account and opened the game and its opening everything up in the right place. One question thought, what do I move to the public files to get my game back to how it was before this problem occurred? My mods saves and tray folder, right? Is there anything else I should be moving over?
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @FBGSFM4  You don't need to move anything else to the new user account.  But if you're curious what the other files and folders are for, have a look at this guide:

    https://sims4.crinrict.com/eng/2014/09/user-files-explained/

    It's always best to let the game regenerate a file or folder if the old one doesn't have any critical data.  But perhaps you want to preserve your screenshots or some file you've edited, and in that case, go ahead and bring it over too.

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