Forum Discussion

Re: Error: The VC++ runtime redistributable package was not installed successfully.

@Predisposition  Did you try restarting your computer after you got this error?  If so, and it happened again, look for anything running in the Task Manager, for example the EA App or EABackgroundService, that might be trying to install something.  You can kill any suspicious process you find; worst case, you need to reboot your computer again.

If that doesn't help, try a clean boot:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than the installer, and let me know whether you can now install the 2010 runtimes.

1 Reply

  • Predisposition's avatar
    Predisposition
    2 years ago

    @puzzlezaddict It worked!!! Not the task manager canceling but the clean boot did it. I was able to install C++ 2010 and the game is working again.