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Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

Hi Guys,

People have already mentioned about Origin being the issue but just to confirm that in my case Origin seems to have been the problem with both the game not launching after the Easy Anti-Cheat (EAC) banner and also 'Untrusted system file' error with the Kaspersky file, 'antimalware_provider.dll'

For me the solution was to download a new version of Origin from https://www.origin.com/aus/en-us/store/download.
I can now still run Kaspersky without getting the error message from EAC about the 'Untrusted system file' and now both Plants vs Zombies Battle for Neighborville (PvZ) and Apex Legends work - previously after the EAC splash screen the games tried to open but closed by themselves and disappeared.
I should have realised that Origin was the problem as both PvZ and Apex are within Origin and weren't working with EAC but Fortnite was working with EAC and is not within Origin.

Note: I am running Windows 10 Version 1903 OS build 18362.418 and Kaspersky Total Security 20.0.14.1085(e).

I had previously tried the following options without success:

Specified PvZ and EAC as Kaspersky trusted applications and added their folders to Kaspersky's exclusion list. 
Uninstalled Kaspersky and started the game: the EAC error message didn't appear but the EAC splash screen started as usual and then the game tries to load with the border showing for a second but the game then stops by itself and disappears.

Ran CCleaner, netsh winsock reset, sfc /scannow, etc.

Cleared the cache (https://help.ea.com/en-au/help/faq/clear-cache-to-fix-problems-with-your-games/)

Set up new Windows admin account.

Uninstalled and reinstalled PvZ, Apex Legends and Kaspersky.

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