Re: Pixelated stream on ps4

Hey, @eightball9386 

A lot of this can be really dependent on the quality of connection you have in order to stream games without experiencing any pixelation/buffering. First thing to try when you're seeing this is a simple reboot of the modem/router. Have you tried unplugging it for about 5 minutes so you establish a fresh connection to the servers? We have some great steps in the links below I recommend taking a look at. A power cycle with the PS4 can always clear up some funky issues with games too.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

Power Cycle the PS4

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.