Re: Offline friends

I am currently having this issue with my brother. He is on pc and I am on xbox. He says I'm appearing offline and in our club, he's appearing offline.  He plays from steam. He unfriended me in Hope's to friend me again but I'm not getting his request and he's not getting mine. 

@Viper440 

Do you know if both of your accounts are connected to the same EA Account? 

/Kent

They are not connected.

@Viper440 

Hmm, gotcha. Do you know if either you or your brother's EA Account is set as a child account? 

/Kent

Neither of us are set as a child account.

@Viper440 

Gotcha, thanks! Have you double-checked your Xbox privacy settings to make sure they are allowing crossplay and invites? 

/Kent

All privacy are open. I think I found the solution. I had to delete the saved  data for the game and this made me appear online to my brother on pc and he was available online for me to see as well.

@Viper440 

Interesting, thanks for following up and letting me know! 👍

/Kent

Starting today, i can't see my friends online. Im on the origin platform my friend is on steam. Yesterday everything worked. When he joins me, he appears online.

Hey @Dendox93, 

There's currently an issue in Origin that's preventing the friends list from working in some cases. The team is currently investigating and working to get this fixed. 

Thanks for your patience on this while it's under investigation. 

/Kent