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KC_Smurfette's avatar
KC_Smurfette
6 years ago
Solved

Offline friends

Me and my friend are trying to play apex but we cant play beacuse i cant party her bc she is offline. But on her screen she is online. Im offline for her and she is offline for me. We can both play t...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@Viper440 

Gotcha, thanks! Have you double-checked your Xbox privacy settings to make sure they are allowing crossplay and invites? 

/Kent

Viper440's avatar
Viper440
5 years ago

All privacy are open. I think I found the solution. I had to delete the saved  data for the game and this made me appear online to my brother on pc and he was available online for me to see as well.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Viper440 

    Interesting, thanks for following up and letting me know! 👍

    /Kent

  • Dendox93's avatar
    Dendox93
    5 years ago

    Starting today, i can't see my friends online. Im on the origin platform my friend is on steam. Yesterday everything worked. When he joins me, he appears online.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Dendox93, 

    There's currently an issue in Origin that's preventing the friends list from working in some cases. The team is currently investigating and working to get this fixed. 

    Thanks for your patience on this while it's under investigation. 

    /Kent

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