Forum Discussion

opopopop4's avatar
opopopop4
Rising Newcomer
3 days ago
Solved

Please resolve the issue related to linking Steam account

I'm trying to delete my Steam account link and link it with a different ID, but I'm getting this error. Is there a way to fix this?

  • Hey opopopop4​,

    If you've already linked a Steam account to your EA account, you won't be able to link a new one. If you look at our unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey opopopop4​,

    If you've already linked a Steam account to your EA account, you won't be able to link a new one. If you look at our unlinking article:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

  • opopopop4's avatar
    opopopop4
    Rising Newcomer
    3 days ago

    I unlinked my account but still get this error. What should I do?

     

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,342 PostsLatest Activity: 25 minutes ago