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Re: "failed to get token from origin" and origin keeps going offline and online.....

@EA_Kent I don't have an antivirus and I've disabled windows defender. How do I open a port, I use USB tethering to play

6 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @SiirLagALot wrote:
    @EA_Kent I don't have an antivirus and I've disabled windows defender. How do I open a port, I use USB tethering to play

    Ports would need to be opened through your router/modem if you're on a local network. Are you connecting via mobile data through tethering? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @SiirLagALot 

    I see. Unfortunately I don't really think it would be possible to make any configuration changes in that case. Unfortunately using a mobile connection doesn't really allow us to do much more troubleshooting. I understand it may not be possible, but if there's any way to use a local network instead of mobile data I would highly recommend it. 

    /Kent

  • @EA_Kent Now there's another problem, the game is now stuttering, without any red symbols on the top right. Started a day ago, I legit wanna give up so badly
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @SiirLagALot 

    Have you tried repairing the game since these stutters started happening? If there's an issue with corrupted data in the game files that could help. 

    If you right-click on Apex Legends in the Origin library you should see a Repair option when the menu comes up. Let me know how it goes when you can. 

    /Kent

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