EA_Barry
Community Manager
5 years agoRe: Apex Legends BSOD on launch IRQL NOT LESS OR EQUAL
While bluescreening is outside of the scope of support we provide, there are some basic steps you can take to help prevent occurrences.
- Download and install all available Windows updates
- Try playing without Discord or any other software that uses an overlay
- Download and install all relevant hardware driver updates specific to your PC components from the respective manufacturers websites
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Thanks.